Hampton, Virginia
Not resolved

Update by user Jan 10, 2013

The company pointed out tsome factual corrections.First hat the oil pump replacement was slightly less than $700.

Second, they also wished to point out that the vehicle was brought in for a timing belt failure - a rare event; that was followed a week later by the oil pump failure - an equally rare event; followed a week later by loss of oil pressure as the bearings failed. Note that this is a multi-event cascade which any competent mechanic should have been alerted to when the timing belt went early (in the life cycle) followed by the oil pump.

At a miminum the recommendation should have been made to drop the oil pan and examine the bearings - not let the customer fly down the interstate with an engine that could blow at any time.Nor should the customer be returned a vehicle with the steering wheel 45 degrees out of alignment.

Original review posted by user Dec 19, 2012

Omni Performance, in Newport News, Virginia.Brought my vehicle for a low oil pressure light.

They claimed it was a worm bearings/crankshaft issue. It would cost 2700 to replace. They had previously diagnosed the problem as a defective oil pump which they replaced for $900 - it wasn't. Tried to sell me a new engine after already making $2K in repairs but I didn't buy it.

Their previous repairs lasted about 50 miles. This time I got 50 feet before the vehicle began pulling violently to the right. According to their ace mechanic when they replace the crankshaft it throws the vehicle out of alignment but he didn't notice it during the test drive - you'd have to be blind and higher than a kite not to see the wheel is at a 45 degree tilt when driving straight. According to the ace mechanic for an extra $200 they be happy to align the vehicle.

You can spend months here trying to get a simple problem fixed and they won't make the repair but will drain your wallet along with the oil pan.This is the type of shop you recommend to your mother-in-law or that neighbor whose dog uses your lawn.

Review about: Auto Repair.

Review #368904 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / $2700
Preferred solution Not specified

Had an Experience with Omni Performance?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Ch Trailer - Purchased faulty 2017 Ch Camper - unsafe and shoddy workmanship Ch Trailer "Delivery Timeline: - August 2, 2016 - Deposit of $2,500 paid. - March 6, 2017 - After multiple construction delays, camper was picked up and on the road to Utah...." Read more Ford - Dual exhaust transmission faculty Ford "To ford, My name is Cherrelle Reed.i am a repeated ford customer.My father is Stevenson Reed and we have had several fords.i have recently purchased a 2014 ford focus at..." Read more Vinrecordsonline Com - Fraud alert Vinrecordsonline Com "Charged $18.95 a mont for six months. Never received a bill, never an email or anything from this group. I had signed out as a guest. Not creating an account...." Read more Fleetwood RV 2017 Bounder brochure false advertisement Fleetwood RV "Purchased a 2017 Bounder 33C and took it out for first time last weekend to find the rear window did not have the day shade roller, only the night shade..." Read more Adventure CJD - Basically stole $2000 from me , Deceptive Sales, Undisclosed Charges Adventure CJD "I purchased a new 2017 Dodge Charger on April 3rd 2017, and financed approximatly half with Capital One Auto Finance. After speaking to them during my welcome call they informed..." Read more Dhgate - Nice blue watch Dhgate "I like watch I bought. cheap and fast delivered. Its to easy buying on dhgate.com. goods arrived less a month and purchase was made from my cellphone. I like so..." Read more Viagogo Austria - Got ref off Viagogo Austria " look online to buy a ticket for manny pacquiao fights here in brisbane and i got directed to the Viagogo web site and is said on sale for cheaper..." Read more Other Company - AAA battery overheated to burn level in a pepper grinder Other Company "Went to use my battery operated pepper grinder & it would not work. Brand of pepper grinder is Trudeau. It requires 6 AAA batteries. My husband removed the base of..." Read more