Omni Family Health has published three phone numbers for specific purposes. The toll-free helpline at (866) 707-6664 is available to request general information and assistance from the user support team. Those seeking to report specific or technical issues to the customer service agents can call (866) 467-8263 during operational hours. Lastly, (661) 459-1900 is Omni Family Health’s corporate office phone number for specific queries or complaints. Calling business representatives is best in general and urgent cases. However, it may not always ensure effective solutions to complex issues, and it is not ideal for that.
Several options are available to email Omni Family Health’s customer service. For instance, users requesting general information about the company can write to contact@omnifamilyhealth.org. Those seeking to share a complaint or report a specific concern can contact support@instamed.com during business hours. Lastly, for media or marketing inquiries, email marketing@omnifamilyhealth.org.
The Omni Family Health hours of operation are the same every weekday. However, on Monday, Tuesday, and Thursday, the team takes a break from 12:00 PM to 1:00 PM, is available between 8:00 AM and 12:00 PM, and then from 1:00 PM to 5:00 PM. Meanwhile, the customer care team is available from 8:00 AM to 5:00 PM, with no break on Wednesday and Friday. Users must also keep these timings in mind when consulting Omni Family Health’s customer service in person at 4900 California Avenue, Suite 400-B, Bakersfield, California 93309, United States.
To consult Omni Family Health’s customer service online, visit the company's official website and submit the form on the Contact Us page. That will require you to provide your name, email address, phone number, status, health center location, and details of your issue in the message box. However, it is essential not to include any sensitive information, such as Social Security numbers, date of birth, or private medical information, in the message, as this can be risky. If that is necessary, a better option for consultation is to use the Omni Family Health phone number or the mailing address available on the left side of the form for secure communication.
