The Omega Engineering customer service team provides support through multiple phone lines, with each line reserved for specific inquiries. For general customer service, the toll-free Omega Engineering phone number is 1-888-826-6342. While EEO (Equal Employment Opportunity) issues are addressed by calling 1-203-359-7757, customers can receive assistance with product quality issues at 1-475-266-9530. For questions about repair, return, material credit, or order expediting, the Omega Engineering customer service team is available at 1-800-622-2378.
Omega Engineering customer service has multiple email addresses available for inquiries and questions. To get repair service, send your queries to cservice@omega.com, while for general questions, the designated email address is info@omega.com. Region-based support email addresses are available at info@in.omega.com for India, info@jp.omega.com for Japan, and info@au.omega.com for Australian customers. You can also send your sales-related queries to sales@omega.com.
Omega Engineering's headquarters is at 800 Connecticut Ave., Suite 5N01, Norwalk, Connecticut 06854, United States. The Omega Engineering address can be used for official correspondence, mailing inquiries, or other business-related activities. If customer support is involved, calling the Omega Engineering phone number or email the relevant department beforehand so your request reaches the correct team before sending documentation is preferable.
Omega Engineering customer service is available from 8 AM to 5 PM EST, Monday through Friday. You can stop by during these hours for order help, product inquiries, repairs, and returns. Alternatively, you can email the Omega Engineering customer service team or fill out an online form, and they will contact you as soon as possible for non-emergency issues.
You can access the Omega Engineering customer service team online via their website. Customers can head to the website, scroll down to the bottom of the page, and click on Contact Us. Fill in the details asked for on the contact form and submit. The Omega Engineering customer service staff will respond to your request and get back to you with a solution as soon as possible. You can also contact the Omega Engineering customer service team via the social media accounts on Facebook, LinkedIn, YouTube, and Instagram. For self-service assistance, the website features a list of FAQs, user guides, and other information in the Help Center.