Contact OMAX Customer Service

The company provides customer support via the following Omax email address: install@omax.com. This address is suitable for general inquiries, customer support regarding the company’s innovative products, and technical services. To receive a detailed response from the dedicated specialist, describe your inquiry in the body of the letter in detail. And, if it’s necessary, add screenshots, product photos, or other attachments that explain your matter clearly.

The Omax address is 21409 72nd Avenue South, Kent, Washington 98032, United States. This is where the company’s headquarters is situated. This location manages key operations, including administrative support and sales services. You can also discuss significant corporate-related matters in the head office, but with a preliminary agreement on your visit and the exact time of your arrival. For sending correspondence, use the following mailing address: 21 Great Hollow Road, P.O. Box 5010, Hanover, NH 03755.

The Omax customer service specialists are ready to assist with most inquiries Monday through Friday, from 8 a.m. to 10 p.m. PST. On Saturday and Sunday, they are available from 8 a.m. to 5 p.m. EST. Mentioned hours are designed to communicate with the customer service team by phone. If you send an email, be ready to wait for a response within 24–48 hours.

You can contact OMAX online via a dedicated form. On the home page of the OMAX website, navigate to the top menu, click on “OMAX advantage”, and click on “About OMAX”. You’ll be directed to a separate page with the “Contact Distributor” yellow button. This action will open a pop-up window which you should fill out with your name, email address, telephone number, and other data. You can also contact OMAX support via social media platforms. Just click on the appropriate social media icon under the “Help in social networks” in the “Contact Information” block to go to the necessary page at once.