Contact Omaha Zoo Customer Service

The Omaha Zoo customer service email is connect@omahazoo.com. Do you need to address membership inquiries? Send an email to join@omahazoo.com, and one of the company representatives will provide you with all the information. If you are planning a group visit, contact the zoo at groupsales@omahazoo.com to receive group admission details. Media and marketing specialists can send their questions and comments to communications@omahazoo.com and marketing@omahazoo.com.

The zoo is based in Omaha. The Omaha Zoo address is Omaha's Henry Doorly Zoo and Aquarium, 3701 S. 10th St., Omaha, Nebraska 68107, United States. Please use this address to get to the zoo or send your questions and suggestions by mail. For more convenience, visit the “Where to find us” page of the Omaha Zoo website and look through the map directions.

The Omaha Zoo hours vary by season. For example, from April 1st to November 3rd, the zoo is open daily from 9 a.m. to 5 p.m. From November 4th to March 31st, the admission hours are between 10 a.m. and 4 p.m. daily. For more information about the general zoo admission and reciprocal zoo admission, please visit the company’s website.

There is no message form for visitors on the Omaha Zoo website; however, if you are interested in volunteering, you can submit a request online. To do that, you need to click on the “Connect” button at the top of the page and select the “Volunteer” option from the dropdown list. Then, complete the form by providing the required information.