Omaha World Herald Phone Numbers and Emails

Toll-Free Number:

  • (800) 284-6397
Send Message

Customer Service:

  • (402) 444-1531
    Circulation Consumer Relations Manager
  • (402) 444-1160
    Circulation Financial Analyst
  • (402) 444-1368
    Metro Home Delivery Manager
  • (402) 444-1169
    Publisher
  • (402) 444-1369
    State Home Delivery Manager
  • (877) 531-3216
  • (800) 234-6942
  • (563) 383-2200

Feedback:

  • (402) 346-3363

General Info:

  • (402) 444-1000

Headquarters:

  • (402) 444-1359
    Audience Development Director
  • (402) 444-3129
    Production Director
  • (402) 444-1563
    Regional Finance Director

Media:

  • (402) 444-1182
    Executive Editor

Sales:

  • (402) 444-1425
    Director of Local Sales

Omaha World Herald Emails:

Customer Service
Circulation Consumer Relations Manager, Circulation Financial Analyst, Metro Home Delivery Manager
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
randy.essex@owh.com
Executive Editor
julie.bechtel@owh.com
Publisher
jane.moore@owh.com
State Home Delivery Manager
bsvendgard@owh.com
Audience Development Director
ron.headid@owh.com
Production Director
amy.mckay@owh.com
Regional Finance Director
bsnead@owh.com
Director of Local Sales
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How to Contact Omaha World Herald Customer Service?

Most Popular Number:

(800) 284-6397
Total calls: 101 Issues resolved: 3 Last call: Mar 25, 2024

What Is the Omaha World Herald Phone Number?

The Omaha World Herald customer service phone number is 1-402-346-3363. You can call this helpline for newspaper delivery customer support, carrier, or digital subscription. You can also reach Omaha World Herald customer service representatives at 1-800-234-6942 for new subscriptions, single copy operations, or if you want to file a complaint. The Omaha World Herald phone number to get in touch with the corporate office representatives is 1-402-444-1000. To contact the company about the classifieds, dial 1-712-328-1811. If you have questions about legal publications, call 1-402-342-6633. The Omaha World-Herald phone number for legal inquiries is 1-563-383-2200. The Privacy Policy and Data Protection matters can be discussed at 1-800-234-6942.

What Is the Omaha World Herald Corporate Office Address?

The Omaha World Herald mailing address to reach their corporate office is Omaha World-Herald,1314 Douglas St, Omaha, NE 68102, United States. You can send official correspondence and documentation to this address. The customer care team will also handle concerns, complaints, and suggestions sent to this Omaha World Herald office. You will get a response as soon as they study your request. You can mail your questions regarding the Privacy Policy to Omaha World-Herald, 4600 E 53rd St, Davenport, IA 52807, United States.

The Omaha World Herald address to get in touch with the Suburban Newspapers is Sarpy County Times 300, W. Broadway Suite 712, Council Bluffs, IA 51503, United States.

How Do I Contact Omaha World Herald Customer Service Online?

If you want to contact Omaha World Herald online, you can log in to your account on their website. Enter your credentials to access your profile or fill out the registration form on the Omaha World-Herald login page. Click the Contact Us link at the bottom of the homepage and select the inquiry topic. You can contact Omaha newspaper online using the links to submit news tips and obituaries, write a letter to the Editor, complete the forms to reach digital product support, place an ad, or submit a legal notice. You can also find the Omaha World Herald staff member contacts via the link in the Help section.

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Contact Information

Omaha World Herald Website:

Omaha World Herald Help Center:

Corporate Office Address:

Omaha World-Herald
1314 Douglas St., Suite 1500
Omaha, Nebraska
United States

Other Info (opening hours):

Mailing Address:

4600 E 53rd St

Davenport, IA 52807

More contact details

Fax:

+1 (563) 327 2692

Omaha World Herald Customer Service Reviews

1.4 / 5
Bad
Guest-5577321
Issues with subscription ridiculous to try and get someone to help. Never did not get anyone to help me so I’m cancelling subscription
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Terrible customer service! Actually no one there to help you.

Tried to get updated on my account and no one there to help. I ended up cancelling subscription!

Read full review
Donisha Uoc
Gift subscription

The paper is great customer service is beyond awful really no customer service
Submitted order for gift subscription as ea promoted in many emails. Trying to find if ices processed and my cred card is secure

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How Good is Omaha World Herald's Customer Service?

Connie P Znh
Connie P Znh
Feels Disappointed | Mar 05, 2024

I called all customer service reps listed with no response & left message on the only ones that offered. We did receive an email follow up
Stating that the requested vacation hold was recorded. I had already contacted our carrier!

Read full quote
Per Snk
Per Snk
Feels Disappointed | Jan 13, 2024

OWH customer service is outrageously bad. I wanted to renew my year long subscription ($1k) but could not get through to anyone at several different numbers or online. I reached you via the 1-800 number which was very helpful. I doubt I will renew the paper edition next year just because of poor service.

Read full quote
Cookie K Aes
Cookie K Aes
Feels Disappointed | Dec 05, 2023

I am totally disgusted to receive information from the Omaha World Herald that I am a pissed consumer.
I was not pissed, I simply wanted a paper! Totally so Omaha World Herald and a bad choice of words

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Bradey Ehs
Bradey Ehs
Feels Disappointed | Aug 01, 2023

No reply

Read full quote
Brekken Wnr
Brekken Wnr
Feels Satisfied | May 25, 2023

I put my paper on hold. Didn't talk to human. All good.

Read full quote
Daelan Fuh
Daelan Fuh
Feels Neutral | Jan 19, 2023

Great when I can talk to someone

Read full quote

Summary of Omaha World Herald Customer Service Calls

276 TOTAL
CALLS
00:43 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Omaha World Herald?

Shipping and Delivery Question:

  • “Didn't get paper today”
  • “Paper not delivered”
  • “Did not get my paper today 2/26/25”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “I need to cancel my mother's newspaper subscription. Cause you didn't it's just a living home now. She had been for about 3 months and my brother has not canceled it yet. Her name is Joanne mintern and she lived at 5219 North 62nd street. Omaha, Nebr”
  • “Being asked to renew e-addition but just signed up a month ago”

Payments and Charges Question:

  • “Billing”
  • “Invoice”
  • “Declined payment”

Account Question:

  • “Subscription refund”
  • “Cost of subscription”
  • “Issues with subscription”

Request for Information Question:

  • “Question about newspaper”
  • “Information on past performances of Taylor Swift in Omaha , how do I find these ?”
  • “Request printing a golf hole in one in Sundays newspaper.”

Product/ Service Question:

  • “Cannot access paper on line”

Refund Question:

  • “To get refund and cancel subscription. Was offered 6 months free but still no refund of $10.99!”

Employment Question:

  • “Job stauts”

Staff Question:

  • “Set up service”

Website/ Application Question:

  • “Unable to open the "Rates at a Glance" website for the past few days. What is the reason?”

Other Question:

  • “Reinstate”
  • “Vacation hold”
  • “Not receiving my digital subscriptdion”

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