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Contact Omaha Public Power District Customer Service

How to Reach a Person at Omaha Public Power District

Verified Contact Information

Toll-Free Number:

  • 1-877-536-4131
    Outside Omaha
Call customer service
Send Message

Customer Service:

  • 1-402-944-3318
    Ashland
  • 1-402-426-4151
    Blair
  • 1-402-862-2865
    Humboldt
  • 1-402-234-2455
    Louisville
  • 1-402-536-4131
    Omaha Metro Area
  • 1-402-269-2341
    Syracuse
  • 1-402-335-3020
    Tecumseh

Emergency/ Hotline:

  • 1-800-292-8989
    Iowa Statewide Diggers Hotline
  • 1-800-331-5666
    Nebraska Statewide Diggers Hotline
  • 1-800-554-6773
    Power Outages

Accounting/ Billing:

  • 1-402-346-4636
    Summary Billing

Business Customer Service:

  • 1-531-226-3536
    Large Commercial And Industrial Customers

General Info:

  • 1-531-226-3111
    Human Capital Service Center
  • 1-531-226-4155
    New Construction Connections And Wiring Permits
  • 1-531-226-3726
    Omaha Economic Development
  • 1-888-781-4415
    Outside Omaha Economic Development

Investors/ Franchising:

  • 1-800-254-2826

Jobs/ Career:

  • 1-800-367-5690
    Employment Verification

Omaha Public Power District Emails:

Customer Service
General Info
Human Capital Service Center
Media
finfo@oppd.com

Omaha Public Power District Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Omaha Public Power District Phone Number
1 (877) 536-4131
Most Popular Omaha Public Power District Email Address
customerservice@oppd.com
Issue Resolution Rate
Low (20% reported full resolution)
Contact Method Distribution
87% phone, 13% email
Common Reasons for Contact
Staff, product/ service, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Omaha Public Power District?

Most Popular Number:

(877) 536-4131
Outside Omaha

The Omaha Public Power District customer service offers a variety of phone numbers to call. The toll-free contact phone number is 1-877-536-4131 when outside Omaha. To call OPPD in Ashland, dial 1-402-944-3318. The helpline in Blair is 1-402-426-4151. The number to use in Humboldt is 1-402-862-2865. In Louisville, the direct number to use is 1-402-234-2455. If someone is in the Omaha metro area, call 1-402-536-4131. When the call is about issues in Syracuse, use 1-402-269-2341. When the problem is in Tecumseh, call 1-402-335-3020.


There are different emergency telephone numbers at which to call OPPD. The Iowa Statewide Diggers Hotline is 1-800-292-8989. The Nebraska Statewide Diggers Hotline is 1-800-331-5666; for power outages, call 1-800-554-6773. Accounting and billing issues must be reported at 1-402-346-4636. Large commercial and industrial customers use the 1-531-226-3536. The OPPD phone number to call for the human capital service center is 1-531-226-3111, and if a customer needs new construction connections and wiring permits, 1-531-226-4155 must be called. Use 1-531-226-3726 for Omaha economic development and 1-888-781-4415 for outside Omaha economic development.

OPPD customer service offers an email facility. The email address for general information is customerservice@oppd.com. Emails to the human capital service center must be sent to hcsc@oppd.com. For investor issues and franchising aspects, email finfo@oppd.com. A unique email address has been created for the media: socialmedia@oppd.com. The email service is ideal for people who want to avoid discussing issues over the phone but want to provide all relevant information in writing.

The official OPPD address is its corporate address at Omaha Public Power District, 444 S 16th St. Mall, Omaha, Nebraska 68102-2247, United States. The bill payment mailing address is PO Box 3995, Omaha, NE 68103-0995. Other OPPD locations include Ashland at 108 N. 15th Street, Ashland, NE. Another location is in Blair at 716 Front Street, Blair, NE. In Humboldt, the location is 1025 4th Street, Humboldt, NE. Other locations are First And Main, Louisville, NE, and 935 11th St., Syracuse, NE. The Tecumseh address is 724 N. 1st St.,Tecumseh, NE.

The OPPD hours are very convenient for customers. The company's 24-hour customer service ensures that all emergencies can be attended to immediately at any time of the day or night. For not-so-urgent matters, payments, and payment-related issues, customers can call customer service during OPPD's operating hours. The operating hours are Monday through Friday from 7 AM to 8 PM Local time.

PissedConsumer Club

Contact Information

Omaha Public Power District Website:

Omaha Public Power District Help Center:

Corporate Office Address:

Omaha Public Power District
444 S 16th St. Mall
Omaha, Nebraska 68102-2247
United States

Other Info (opening hours):

Customer Service and Payments Hours:

Monday - Friday: 7 a.m. - 8 p.m.


Bill Payment Address

PO Box 3995,

Omaha, NE 68103-0995


Locations:

Ashland

108 N. 15th Street,

Ashland, NE

Blair

716 Front Street,

Blair, NE |

Humboldt

1025 4th Street,

Humboldt, NE

Louisville

First And Main,

Louisville, NE

Syracuse

935 11th St.,

Syracuse, NE

Tecumseh

724 N. 1st St.,

Tecumseh, NE

More contact details

Summary of Omaha Public Power District Customer Service Calls

20 TOTAL
CALLS
00:00 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Omaha Public Power District?

Product/ Service Question:

  • “Emergency power outage”
  • “Outage in 7010 sun valley dr”
  • “Disconnect notice”

Staff Question:

  • “Start new service”
  • “Service off”
  • “End service”

Account Question:

  • “Account information”
  • “Termination of account”

Payments and Charges Question:

  • “Rebate question”
  • “Pay bill”

Refund Question:

  • “Waiting for refund”

Request for Information Question:

  • “I need crisis assistance I cannot pay my past due amount”

Other Question:

  • “Talk with agent”
  • “Power disruptions”
  • “Tree touching city cable”

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