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Contact OluKai Customer Service

OluKai Phone Numbers and Emails

Toll-Free Number:

  • (866) 467-9694
Call customer service

Customer Service:

  • (877) 789-5131

OluKai Email:

General Info
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How to Contact OluKai?

Most Popular Number:

(866) 467-9694
Total calls: 61 Issues resolved: 5 Last call: May 28, 2025
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PissedConsumer Reporter

One of the fastest and most effective ways to address consumer issues is to contact the company by phone. OluKai phone number is 866-467-9694. This is a toll-free line for contacting the customer support team. An alternative line for reaching out to the company is +1-877-789-5131. Call any of these numbers to get help with your order, refund request or item exchange, address delivery and shipping issues, and resolve other consumer issues and inquiries. OluKai customer service phone line is available Monday through Friday from 8 am to 5 pm PST and 8 am to 3.30 pm PST on Saturday and Sunday.

If your issue is not urgent and doesn’t need immediate resolution, you can contact the company via email. OluKai email address for general consumer assistance and inquiries is info@olukai.com. As an alternative, you use a virtual assistant on the OluKai website to get help. However, if you seek to reach out to a live customer care representative, calling or emailing would be the best option.

The company has its headquarters located in Irvine, California. OluKai address for the main office is 10 Faraday, Irvine, California 92618, United States. The corporate distribution center is located in Chino. If you need to contact the center via regular mail, send your correspondence to Distribution Center, 15559 Flight Avenue, Chino, CA 91710.

OluKai customer support phone line is available Monday through Friday from 8 am to 5 pm PST and 8 am to 3.30 pm PST on weekends. All inquiries received outside these hours are addressed the next business day. Please note that the the work schedule can change during the holidays and the hours may be different during Christmas, New Year’s. Thanksgiving and other major holidays.

OluKai website allows customers to use a virtual assistant. To start chatting with the virtual assistant, go to the “Contact Us” page. You will see a pop-up window with the virtual assistant right away. Type in your question and chat bot will help you find the answer.

OluKai Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call OluKai is 8664679694. 98% of consumers used this number to address their issues and concerns.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 29 seconds.

  • Be prepared for the call as OluKai may ask you for the following information to identify you as a customer: order id or tracking no, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

OluKai Website:

OluKai Help Center:

Corporate Office Address:

OluKai, LLC
10 Faraday
Irvine, California 92618
United States

Other Info (opening hours):

Other Location:

Distribution Center

15559 Flight Avenue,

Chino, CA 91710


More contact details

OluKai Rating Based on 4 Reviews

Rating details

2.7
more details
Customer service
Delivery Service
Advertised vs Delivered
Discounts and Special Offers

Rating stats

Rating trend

How Good is OluKai's Customer Service?

Chuck L Nke
Chuck L Nke
Feels Satisfied | Nov 21, 2023

Fantastic

Read full quote
Christopher R Qke
Christopher R Qke
Feels Satisfied | Jul 11, 2023

It was great!!!

Read full quote
Arelly Eib
Arelly Eib
Feels Satisfied | May 28, 2023

We needed help with the return procedure. We
found a phone number on the OluKai website, called it, and after a couple minutes the representative told us exactly what we needed to do, and we did it. We wish all interactions with other companies could be that easy.

Read full quote

Summary of OluKai Customer Service Calls

90 TOTAL
CALLS
00:29 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OluKai?

Return/ Replace Question:

  • “Return info”
  • “Returns”
  • “Return”

Shipping and Delivery Question:

  • “Sent me wrong size”
  • “I still haven't received my return code for happy returns”
  • “Order not received”

Request for Information Question:

  • “About an order”
  • “Fit question”
  • “Place an order”

Product/ Service Question:

  • “Poor product”
  • “Damaged sandals”
  • “Warranty”

Payments and Charges Question:

  • “My coupon worked the got kicked out”
  • “Order discount”

Website/ Application Question:

  • “Looked for OulKai # and got one that went to voicemail. Then found PissedConsumer.com. Used the # provided and got ahold of right away(second ring). This site helped me out BIG time! Thanks!”

Staff Question:

  • “Gift services”

Refund Question:

  • “Refund not received”

Activation/ Cancellation Question:

  • “I orders a woman's shoe instead of a man's and need to cancel the order so I can order the correct shoes.Order#w2342221”

Other Question:

  • “I ordered a pair of slippers on May 9th. I still haven’t recieved them.”
  • “Order number”
  • “I've had my flip flops for less than six months and they separated”

Compare OluKai Customer Service To

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