OluKai Phone Numbers and Emails

Toll-Free Number:

  • (866) 467-9694

Customer Service:

  • (949) 334-0575

OluKai Email:

General Info
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Contact Information

OluKai Website:

OluKai Help Center:

Corporate Office Address:

OluKai, LLC
10 Faraday
Irvine, California 92618
United States

Other Info (opening hours):

Other Location:

Distribution Center

15559 Flight Avenue,

Chino, CA 91710


More contact details

OluKai Rating Based on 3 Reviews

Rating details

3.6
more details
Value for money
Delivery Service
Advertised vs Delivered
Discounts and Special Offers

Rating stats

Rating trend

How Good is OluKai's Customer Service?

Chuck L Nke
Chuck L Nke
Feels Satisfied | Nov 21, 2023

Fantastic

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Christopher R Qke
Christopher R Qke
Feels Satisfied | Jul 11, 2023

It was great!!!

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Arelly Eib
Arelly Eib
Feels Satisfied | May 28, 2023

We needed help with the return procedure. We
found a phone number on the OluKai website, called it, and after a couple minutes the representative told us exactly what we needed to do, and we did it. We wish all interactions with other companies could be that easy.

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Summary of OluKai Customer Service Calls

79 TOTAL
CALLS
00:21 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OluKai?

Shipping and Delivery Question:

  • “Sent me wrong size”
  • “I still haven't received my return code for happy returns”
  • “Order not received”

Return/ Replace Question:

  • “Return”
  • “Returns”
  • “Return problem”

Product/ Service Question:

  • “Damaged sandals”
  • “Warranty”
  • “Defective Sandles”

Request for Information Question:

  • “Fit question”
  • “Question about Majana availability”
  • “Status of order”

Payments and Charges Question:

  • “My coupon worked the got kicked out”
  • “Order discount”

Staff Question:

  • “Gift services”

Refund Question:

  • “Refund not received”

Activation/ Cancellation Question:

  • “I orders a woman's shoe instead of a man's and need to cancel the order so I can order the correct shoes.Order#w2342221”

Other Question:

  • “I've had my flip flops for less than six months and they separated”
  • “Sole is coming apart”
  • “Stop sending me emails”

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