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Contact OluKai Customer Service

How to Reach a Person at OluKai

Verified Contact Information

Toll-Free Number:

  • 1-866-467-9694
Call customer service

Customer Service:

  • 1-877-789-5131

OluKai Email:

General Info
Send Message

OluKai Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular OluKai Phone Number
1 (866) 467-9694
Average Hold Time
From 3 to 5 minutes
Average Calls duration
1 minute
Most Popular OluKai Email Address
info@olukai.com
Issue Resolution Rate
Low (16% reported full resolution)
OluKai Customer Service Rating
5 out of 5
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact OluKai?

Most Popular Number:

(866) 467-9694
Total calls: 65 Issues resolved: 5 Last call: Apr 6, 2026

One of the fastest and most effective ways to address consumer issues is to contact the company by phone. OluKai phone number is 866-467-9694. This is a toll-free line for contacting the customer support team. An alternative line for reaching out to the company is +1-877-789-5131. Call any of these numbers to get help with your order, refund request or item exchange, address delivery and shipping issues, and resolve other consumer issues and inquiries. OluKai customer service phone line is available Monday through Friday from 8 am to 5 pm PST and 8 am to 3.30 pm PST on Saturday and Sunday.

If your issue is not urgent and doesn’t need immediate resolution, you can contact the company via email. OluKai email address for general consumer assistance and inquiries is info@olukai.com. As an alternative, you use a virtual assistant on the OluKai website to get help. However, if you seek to reach out to a live customer care representative, calling or emailing would be the best option.

The company has its headquarters located in Irvine, California. OluKai address for the main office is 10 Faraday, Irvine, California 92618, United States. The corporate distribution center is located in Chino. If you need to contact the center via regular mail, send your correspondence to Distribution Center, 15559 Flight Avenue, Chino, CA 91710.

OluKai customer support phone line is available Monday through Friday from 8 am to 5 pm PST and 8 am to 3.30 pm PST on weekends. All inquiries received outside these hours are addressed the next business day. Please note that the the work schedule can change during the holidays and the hours may be different during Christmas, New Year’s. Thanksgiving and other major holidays.

OluKai website allows customers to use a virtual assistant. To start chatting with the virtual assistant, go to the “Contact Us” page. You will see a pop-up window with the virtual assistant right away. Type in your question and chat bot will help you find the answer.

PissedConsumer Club

Contact Information

OluKai Website:

OluKai Help Center:

Corporate Office Address:

OluKai, LLC
10 Faraday
Irvine, California 92618
United States

Other Info (opening hours):

Other Location:

Distribution Center

15559 Flight Avenue,

Chino, CA 91710


More contact details

Summary of OluKai Customer Service Calls

97 TOTAL
CALLS
00:37 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OluKai?

Return/ Replace Question:

  • “Return”
  • “Need to change recipient on a gift card ordered”
  • “Need to return and I don’t have an order number. There was no receipt mailed with my order.”

Request for Information Question:

  • “Looking for my return $$.”
  • “About an order”
  • “Fit question”

Product/ Service Question:

  • “Defective sandal”
  • “Warranty”
  • “Poor product”

Shipping and Delivery Question:

  • “Sent me wrong size”
  • “I still haven't received my return code for happy returns”
  • “Order not received”

Payments and Charges Question:

  • “My coupon worked the got kicked out”
  • “Order discount”

Website/ Application Question:

  • “Looked for OulKai # and got one that went to voicemail. Then found PissedConsumer.com. Used the # provided and got ahold of right away(second ring). This site helped me out BIG time! Thanks!”

Staff Question:

  • “Gift services”

Refund Question:

  • “Refund not received”

Activation/ Cancellation Question:

  • “I orders a woman's shoe instead of a man's and need to cancel the order so I can order the correct shoes.Order#w2342221”

Other Question:

  • “I ordered a pair of slippers on May 9th. I still haven’t recieved them.”
  • “Order number”
  • “I've had my flip flops for less than six months and they separated”

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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