Old Navy - Social Media Misuse

103 of 226 Old Navy reviews

Are employees trained to use social media as a vehicle for embarrassing customers? This appears to be recurring behavior from the responses and can only serve to hurt the brand. No one wants to shop in a place that puts customers on blast.

Are employees trained to use social media as a vehicle for embarrassing customers? This appears to be recurring behavior from the responses and can only serve to hurt the brand. No one wants to shop in a place that puts customers on blast.

Are employees trained to use social media as a vehicle for embarrassing customers? This appears to be recurring behavior from the responses and can only serve to hurt the brand. No one wants to shop in a place that puts customers on blast.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Poor customer service
Product or service
Staff
Review category
Footwear and Clothing
review #639924
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Helpful? 2 Yes 2 9 No 9
Had the same issue 0 Yes 0
103 of 226 Old Navy reviews
Anonymous

May 23, 2016 #1163510

yes they do. that customer was an ***.

2 0 Reply
Anonymous

May 29, 2015 #989465

Are you a robot?
Are you a robot?
Are you a robot?
Do you just lurk Facebook looking for things to complain about? Were you that brilliant customer?

6 0 Reply
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