Old Navy - My box looked like it exploded

98 of 226 Old Navy reviews

My online order showed up in a box that looked like it fell out of a plane at 10,000 ft, or was drop kicked and run over by a vehicle.

I am almost afraid to see inside of it. It was a very large order, and I would think you all would take better care of boxes sent to customers.

I am a tall person, so Old Navy items are a reasonable bargain. The local stores refuse to carry tall items so I am forced to buy online.

It is a shame. When you order an item online you expect to get it in a pleasant way.

I feel the "Damage" sticker was not necessary, as I am not ***, and it is more then obvious. Please do not insult my intelligence.

This review is a subjective opinion of a user.
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Delivery Service
Product or Service Quality
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Reason of review:
Damaged or defective
Preferred solution:
Let the company propose a solution
Product or service
Old Navy Online Order
Review category
Footwear and Clothing
review #665744

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98 of 226 Old Navy reviews
Anonymous

Aug 31, 2015 #1027914

This actually made me laugh. Clearly Old Navy had nothing to do with your box being damaged. Once it leaves the warehouse, its the shipping company. complain to them.

3 0 Reply
Anonymous

Jul 18, 2015 #1008944

This was a shipping issue. Not Old Navy directly. Take it up with the delivery company.

4 0 Reply
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