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Contact Old American Insurance Customer Service

How to Reach a Person at Old American Insurance

Toll-Free Number:

  • 1-800-733-6242
Call Now

Old American Insurance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Old American Insurance Phone Number
1 (800) 733-6242
Average Hold Time
Up to 3 minutes
Average Calls duration
2 minutes
Issue Resolution Rate
Low (29% reported full resolution)
Old American Insurance Customer Service Rating
4.5 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact Old American Insurance Customer Service?

Most Popular Number:

(800) 733-6242
Total calls: 37 Issues resolved: 4 Last call: Jul 6, 2026

The Old American Insurance phone number for customer service inquiries is 1-800-733-6242. You can call this helpline for general information about the company and its services. The professional customer care advisor will answer your questions about the insurance and policy, explain the details and benefits of the plans, and help you file a claim. You can also call this number whenever you need to make changes to your policy. If you experience difficulties accessing or navigating the website, you can report the issue and request assistance at this customer support phone line. The same number can be used to discuss the Privacy Policy and Data Protection inquiries.

The Old American Insurance customer service email address is not specified on the official website. However, you can email the customer support team using the online form on the Contact Us page. Visit the Old American Insurance website, click the Policyholder Login in the top right corner of the homepage, and provide your credentials to access your account. Find the Contact Us tab at the top of the main page and complete the form with the required information and your inquiry details. The customer care representatives will get in touch with you to answer your questions or offer ways to resolve your issue as soon as they investigate your case.

The Old American Insurance address to reach official representatives at the company’s headquarters is Old American Insurance Company, P.O. Box 218573, Kansas City, MO 64121-8573, United States. You can send official correspondence and documentation to this office. The Old American Insurance customer service team is also ready to handle consumers’ concerns, complaints, and suggestions sent to this address. The Privacy Policy inquiries and Data Protection requests can also be sent to the Data Protection Officer at the corporate office.
To locate the agency in your area, visit the company’s official website, click the Agency Locator button in the Become an Agent section, and enter your ZIP code.

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Contact Information

Old American Insurance Website:

Old American Insurance Help Center:

Corporate Office Address:

Old American Insurance Company
P.O. Box 218573
Kansas City, Missouri 64121-8573
United States

Summary of Old American Insurance Customer Service Calls

38 TOTAL
CALLS
01:59 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Old American Insurance?

Request for Information Question:

  • “To talk to someone about my insurance”
  • “Information”
  • “I have a question”

Product/ Service Question:

  • “Loan on policy”
  • “Policy information”
  • “Person expired”

Account Question:

  • “Bank account changed”
  • “Verify insurance”
  • “To see if could bare money on my account”

Activation/ Cancellation Question:

  • “Date when policy terminated and amount of cash surrendered”
  • “Need to cancel my policy”

Payments and Charges Question:

  • “My payment”

Return/ Replace Question:

  • “Change beneafiscure”

Other Question:

  • “Paying”
  • “Yes”

About

Summary

Home/About Us/Business Associates/Policy & Claims Directory/Contact Us. Copyright © 2005-2010 Old American County Mutual Fire Insurance Company. ...

Old American Insurance reviews and complaints

Old American Insurance is ranked 548 out of 2412 in Insurance category

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