Contact Old American Insurance Customer Service
How to Reach a Person at Old American Insurance
Toll-Free Number:
-
1-800-733-6242
Old American Insurance Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Old American Insurance Phone Number | 1 (800) 733-6242 |
| Average Hold Time | Up to 3 minutes |
| Average Calls duration | 2 minutes |
| Issue Resolution Rate | Low (29% reported full resolution) |
| Old American Insurance Customer Service Rating | 4.5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Request for information, product/ service and account |
| Prepare before the call to Old American Insurance | Social security number, email or phone number |
Contact Information
Old American Insurance Website:
Old American Insurance Help Center:
Corporate Office Address:
Summary of Old American Insurance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Old American Insurance?
Request for Information Question:
- “To talk to someone about my insurance”
- “Information”
- “I have a question”
Product/ Service Question:
- “Loan on policy”
- “Policy information”
- “Person expired”
Account Question:
- “Bank account changed”
- “Verify insurance”
- “To see if could bare money on my account”
Activation/ Cancellation Question:
- “Date when policy terminated and amount of cash surrendered”
- “Need to cancel my policy”
Payments and Charges Question:
- “My payment”
Return/ Replace Question:
- “Change beneafiscure”
Other Question:
- “Paying”
- “Yes”
About
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Old American Insurance is ranked 548 out of 2412 in Insurance category
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