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Contact Ohio Lottery Customer Service

Ohio Lottery Phone Numbers and Emails

Toll-Free Number:

  • (800) 686-4208
Call customer service
Send Message

Customer Service:

  • (866) 710-2462
    Cashless/Credit Card Issues
  • (855) 319-7189
    MyLotto Rewards Support
  • (800) 589-9966
    Problem Gambling
  • (800) 589-6446
    Winning Numbers

Accounting/ Billing:

  • (216) 774-5694

Media:

  • (216) 774-5685

Ohio Lottery Emails:

Accounting/ Billing
Legal
Privacy Inquiries
Is this your business?

Ohio Lottery Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Ohio Lottery is (800) 686-4208. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday, while the shortest are on Saturday. The average call time is 3 minutes.

  • People call Ohio Lottery mainly because of product/ service, account and employment.

View full overview ›

How to Contact Ohio Lottery?

Most Popular Number:

(800) 686-4208
Total calls: 40 Issues resolved: 2 Last call: Feb 8, 2026

The Ohio Lottery phone number for toll-free calls is (800) 686-4208. If you need to contact the company regarding cashless/credit card issues, please dial (866) 710-2462 to get assistance. To get in touch with MyLotto Rewards Support, call (855) 319-7189 and professional customer care experts will address your inquiries. If you seek to get information about the winning numbers, call (800) 589-6446. Did you experience problem gambling? Call 800-589-9966 to report an issue.

The Ohio Lottery email address for accounting and billing issues is lot.retailer.accounts@lottery.ohio.gov. While the company doesn’t have an email address for general consumer assistance, customers can submit their inquiries via the corporate website.
Do you have legal-related questions? Do you need to contact the legal department? Drop a line at olcwebmail@lottery.ohio.gov.

Ohio Lottery office is located in Cleveland. To contact the Lottery Commission by mail, send a letter to the following Ohio Lottery address: Ohio Lottery Commission, 615 W. Superior Ave., Cleveland, Ohio 44113, United States. As the company has 9 regional offices throughout the state, you can reach a specific office directly by using its contact information on the company’s website.

Ohio Lottery customer service center operates Monday through Friday from 8 am to 5 pm. MyLotto rewards support department can be reached from 8 am to 11 pm daily. If you need to address cashless/credit card issues, please reach out to the company from 7 am to 11 pm Monday through Saturday and from 7 am to 9 pm on Sunday.

Customers who want to contact the support team via the Ohio Lottery website should go to the “Contact Us” page and complete an online form. After you submit the message, it will be sent to the customer care team, and after reviewing the question one of the agents will contact you back.

PissedConsumer Club

Contact Information

Ohio Lottery Website:

Ohio Lottery Help Center:

Corporate Office Address:

Ohio Lottery Commission
615 W. Superior Ave.
Cleveland, Ohio 44113
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

More contact details

Ohio Lottery Rating Based on 6 Reviews

Rating details

2.3
more details
Website
Product or Service Quality
Privacy and Data Security
Value for money

Rating stats

Rating trend

Summary of Ohio Lottery Customer Service Calls

46 TOTAL
CALLS
03:15 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ohio Lottery?

Product/ Service Question:

  • “Do you still play pick three x game”
  • “Do you still have the x game in the pick three”
  • “Shutting down lottery system, because of thief”

Employment Question:

  • “W-2g”
  • “W-2gg”
  • “W-2G question”

Request for Information Question:

  • “Question about my W-2G”
  • “To ask a question”

Account Question:

  • “My lottery rewards didn't work”
  • “Not able to verify my identity”
  • “Can’t sign up to submit losing lottery tickets”

Website/ Application Question:

  • “Because your app is junk and I can't reset my password”
  • “Online app the area of my home”

Payments and Charges Question:

  • “I got 4;out if 5 numbers and was denied payment up and down Lakeshore Glencoe street area to Euclid hl,Ohio past 222 Lakeshore now when I try it says tickets is losers? Also I was denied entry for cash explosionliving here in this neighborhood 1 Lake”

Cards Question:

  • “Never recieved 2 shell gift cards i won months ago.”

Other Question:

  • “Cash a ticket”
  • “The store rips ppl off”
  • “Check the winning numbers”

Compare Ohio Lottery Customer Service To

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