Contact Ohio Edison Customer Service
Ohio Edison Phone Numbers and Emails
Toll-Free Number:
-
(800) 633-4766
Ohio Edison Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Ohio Edison is 8006334766.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
People call Ohio Edison mainly because of staff, account, payments and charges.
Contact Information
Ohio Edison Help Center:
Summary of Ohio Edison Customer Service Calls
210
TOTAL
CALLS
CALLS
01:29
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ohio Edison?
Payments and Charges Question:
- “Bill balance”
- “I need a human to discuss overdue payment for acct ending in 2722. Cut off date is 8/3/2023. I am calling from another state and have questions before I pay with my credit card”
- “Transfer billing acct to auto pay checking”
Staff Question:
- “Start service”
- “New service”
- “To set up electric service”
Request for Information Question:
- “Electric vehicle assistance”
- “Checking on a bill”
- “About my bill and I'm on disability and oxygen. Only for a bill which is only 107. Im on oxygen and can't pay until the 3rd of November. I need my oxygen and its off really”
Account Question:
- “Sign up for LIHEAP”
- “I cant access my account”
- “To get account number”
Product/ Service Question:
- “Disconnect”
- “Support line from pole to ground is broke windy dayThe post Waze and the line from the road back to the garage with polis is the moving a lot to dollar car just in case the pole which nap line to come down to try to prevent any further problems”
Other Question:
- “No power”
- “Switching electric”
- “Transformer problem”
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Ohio Edison