Skip to content
Write review For Business
  • Login

Contact OFFSPRING UK Customer Service

OFFSPRING UK Phone Numbers and Emails

Customer Service:

  • +44 800 102 6826
    Gift Cards
  • +44 330 100 1904

OFFSPRING UK Emails:

Customer Service
Gift Cards
help@offspring.co.uk
sar@offspring.co.uk
Send Message
Is this your business?

How to Contact OFFSPRING UK?

author avatar
PissedConsumer Reporter
How to Contact OFFSPRING UK?

Two helplines are active to consult the business representative for different matters. The Offspring UK contact number +44-800-102-6826 is for queries and concerns regarding gift cards. Clients with general issues and inquiries can dial Offspring's customer service phone number +44-330-100-1904 for an efficient response between business hours. Calling is best for all matters requiring immediate assistance, yet it might not always ensure an effective response. Customers unable to resolve their issues on the phone can consult Office Holdings Limited in person at Classic House, Martha's Buildings, 180 Old Street, London, England EC1V 9BP, United Kingdom, for better assistance. The times specified for consulting Offspring UK customer care by phone or in person are between 8:00 AM and 6:30 PM from Monday to Friday and Saturday between 8:30 AM and 4:30 PM.

To contact Offspring UK customer service for queries regarding gift cards, users can email offspring@buyatab.com between business hours. The company has also published the email address help@offspring.co.uk to seek assistance with general issues and inquiries. Those seeking to submit general queries and complaints to the business representatives can use the Offspring customer service email sar@offspring.co.uk to write to them. The customer care team generally responds to requests via email within 5 days. Since the reply is not prompt, emailing is comparatively less feasible than calling the Offspring customer service phone number for urgent matters.

The Offspring website features plenty of information regarding the company's products and policies and contact details to reach the agents when required. Users with queries and complaints can email Offspring UK customer service or call the published helplines for efficient assistance. You can also share your complaints, feedback, and order issues directly via the website or use the published information to resolve your problems through self-help.

OFFSPRING UK Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • OFFSPRING UK Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call OFFSPRING UK is 448001026826. 84% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday.

  • Be prepared for the call as OFFSPRING UK may ask you for the following information to identify you as a customer: first and last name, date of birth or email.

View full overview ›
PissedConsumer Club

Contact Information

OFFSPRING UK Website:

OFFSPRING UK Help Center:

Corporate Office Address:

Office Holdings Limited
Classic House, Martha's Buildings, 180 Old Street
London, England EC1V 9BP
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:30pm

Saturday: 8:30am - 4:30pm

More contact details

OFFSPRING UK Rating Based on 8 Reviews

Rating details

1.5
more details
Delivery Service
Warranty
Price Affordability
Customer service

Rating stats

Rating trend

Summary of OFFSPRING UK Customer Service Calls

187 TOTAL
CALLS
00:00 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OFFSPRING UK?

Shipping and Delivery Question:

  • “Tracking of trainers”
  • “Missing parcel”
  • “Wrong delivery address”

Return/ Replace Question:

  • “After returning a parcel to offspring no payment has been made”
  • “After returning a parcel. No refund has been paid.to me”
  • “After returning trainers no refund has been rned”

Request for Information Question:

  • “I need some information”
  • “Need to know about some shoes”
  • “Need to ask a question”

Product/ Service Question:

  • “Broken item”
  • “Can’t access collect+ label”
  • “Faulty shoe”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel my order”
  • “Need to cancel order”

Refund Question:

  • “Refund”

Website/ Application Question:

  • “Trainers Nike NG offline trainers (black) - The price on website is £110 (56%) which means it should be £48. On the website when you go to purchase the trainers it says £80”
  • “Troyble with website”

Staff Question:

  • “Customer service”

Other Question:

  • “Amend address”
  • “Abusive”
  • “My order is missing”

Compare OFFSPRING UK Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about OFFSPRING UK? What happened? What can we help you with?
Submit review Don't show this popup