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Contact Officeworks Customer Service

How to Reach a Person at Officeworks

Verified Contact Information

Customer Service:

  • +61 130 063 3423

Media:

mediaenquiries@officeworks.com.au
30daybusinessaccount@officeworks.com.au
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Officeworks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Officeworks Phone Number
+61 130 063 3423
Most Popular Officeworks Email Address
mediaenquiries@officeworks.com.au
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
63% phone, 37% email
Common Reasons for Contact
Product/ service, refund and account
Prepare before the call to Officeworks
First and last name
View full overview

How to Contact Officeworks Customer Service?

Officeworks’ customer service number, +61-130-063-3423, is available to discuss issues and inquiries regarding delivery, returns, accounts, shopping, online orders, and other related matters during Officeworks' hours. The company has published several helplines to contact the customer care team at their stores in different regions. Detailed information about that is available on the Officeworks website at Find Your Local Officeworks Store.
People in Belconnen can call 1-02-6264-7600 to seek assistance from the agent at the respective company office. The helpline, 1-02-6122-0000, is active to call Officeworks customer service at their Braddon branch. The company also has a branch in Fyshwick with an active support team available at 1-02-6131-9200 for inquiries and assistance. Officeworks phone number 1-02-6124-8600 is published to call the company branch at Greenway for inquiries. People living in other regions of Australia can visit the company website to find additional contact numbers for assistance from Officeworks support.

Two Officeworks email addresses are available to contact the business agent for inquiries and assistance. People seeking to contact the media agent can use the Officeworks contact email mediaenquiries@officeworks.com.au to express their issues and concerns. If your purpose of contact is an issue regarding the purchase, send a request to the Officeworks head office email 30daybusinessaccount@officeworks.com.au during business hours. People with business inquiries and concerns can also submit a request via the online form on the company website as an alternative to the Officeworks email. After reviewing their request, the business representative will respond within office hours.

The address to the Officeworks headquarters is 236-262 East Boundary Rd, East Bentleigh, Victoria 3165, Australia. People seeking to visit the Officeworks address must have a valid reason, like a sensitive or private matter, to share with the company agent. Those with complaints regarding their customer care can also arrive at the Officeworks office during their opening hours. For general issues or concerns, visit the company branch within your region for assistance from the business agent. To get addresses to those branches and their respective contact details, customers can consult the company website 24/7.

The working days and hours for the company branches vary from store to store. Customer care at the Officeworks corporate office is active from Monday to Friday between 8:00 AM and 6:00 PM AEDT. People who want to visit the office or talk to the company agent on a call must do so between these hours. Customers in Adelaide can use the Officeworks contact options to connect with the business agent Monday through Sunday. From Monday to Friday, the working hours are between 7:00 AM and 7:00 PM AEDT. People seeking to contact on Saturdays can call or email the company agent between 8:00 AM and 5:00 PM AEDT, while the Officeworks hours to contact on Sunday are between 9:00 AM and 5:00 PM AEDT.

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Contact Information

Officeworks Website:

Officeworks Help Center:

Corporate Office Address:

Officeworks
236-262 East Boundary Rd
Victoria 3165
Australia

Other Info (opening hours):

Hours:

Monday - Friday: 8 am - 6 pm AEDT

More contact details

Why Customers Call Officeworks?

Top Reasons of Customers Calls

  • Product/ Service 55%
  • Customer Inquiries & Issues 18%
  • Refund 9%
  • Account 9%
  • Request for Information 9%

Product/ Service

55%
  • "Warranty"
  • "Warranty on Samsung monitor at Southport Store. Its been over two weeks and we are leaving the area next Thursday. Would appreciate co tact asap, thanks"
  • "Chasing up a warranty job from your Southport store, over 2 weeks and heard nothing. It's a Samsung Monitor and we are leaving the area next Thursday. Name Andrew Lawler"

Customer Inquiries & Issues

18%
  • "Laptop"
  • "Try to buy kindle e reader 2022"

Refund

9%
  • "Refund"

Account

9%
  • "I forgot my critical document in the officeworks when i went to print out"

Request for Information

9%
  • "Answer bloody customer support service. Ive been on hold since 9am! Unacceptable"

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