Oceanic Time Warner Cable Phone Numbers and Emails

Toll-Free Number:

  • (877) 463-0677

Customer Service:

  • (877) 673-0115
Is this your business?

Oceanic Time Warner Cable Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Oceanic Time Warner Cable is 8774630677. 63% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Wednesday, while the shortest are on Saturday and Thursday.

  • People call Oceanic Time Warner Cable mainly because of product/ service, activation/ cancellation, payments and charges.

PissedConsumer Club

Contact Information

Corporate Office Address:

Spectrum
Stamford, Connecticut 06901
United States

Oceanic Time Warner Cable Rating Based on 1 Reviews

Rating details

1.0
more details
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices

Rating stats

Rating trend

Summary of Oceanic Time Warner Cable Customer Service Calls

193 TOTAL
CALLS
04:18 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Oceanic Time Warner Cable?

Product/ Service Question:

  • “No Wi-Fi connection”
  • “No cable connection”
  • “Internet not working”

Staff Question:

  • “WiFi service”
  • “Set up remote service”
  • “Internet service”

Payments and Charges Question:

  • “Billing questions”
  • “Billing”
  • “Payment”

Activation/ Cancellation Question:

  • “Canceling today’s appointment”
  • “Subscribe to channel”
  • “Activate box”

Account Question:

  • “Active account”
  • “Can't log in to my account on my roku”
  • “Account inquirey”

Request for Information Question:

  • “I just checking my account”
  • “Appointment”

Return/ Replace Question:

  • “Replace remote only on and vol button works”

Cards Question:

  • “Update my automatic deduction master card”

Other Question:

  • “No cable signal”
  • “Retrieving voice mail”
  • “Outage? Wahiawa Heights?”

About

Related Companies

Charter Communications, Spectrum, Time Warner Cable, Bright House Networks, Roadrunner

Summary

Oceanic Time Warner Cable provides TV and Internet services. The service range is represented by Digital TV, HDTV, DVR, Turbo Internet, Ultimate 100 Internet, various phone services, bundles, etc. Besides, there are special applications designed for those who would like to monitor corporate offers through their mobile devices. The user can create personal account on the official site of Oceanic Time Warner Cable and track services there. Service bills can be paid online with the help of standard means. The company is represented in such social networks as Facebook, Twitter, Instagram and YouTube. Customer service is provided through online chat, call center, customer care locations and authorized retail locations.

Oceanic Time Warner Cable reviews and complaints

Oceanic Time Warner Cable is ranked 843 out of 2059 in Telecommunications category

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