Contact Ocean Finance Customer Service
Ocean Finance Phone Numbers and Emails
Customer Service:
-
+44 115 993 8002Outside UK
-
+44 161 672 7575Secured Loans
-
+44 800 952 5315To Activate Card
Ocean Finance Emails:
Ocean Finance Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Ocean Finance is 441159938002. 65% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday.
People call Ocean Finance mainly because of request for information, product/ service, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Ocean Finance is 441159938002. 65% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday.
People call Ocean Finance mainly because of request for information, product/ service, payments and charges.
18% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Ocean Finance is contactus@oceanfinance.co.uk. 71% of customers use this email address to address their issues and concerns.
Contact Information
Ocean Finance Website:
Ocean Finance Help Center:
Corporate Office Address:
Other Info (opening hours):
Working Hours:
Monday - Thursday: 9:00am - 8:00pm
Friday: 9:00am - 5:30pm
Summary of Ocean Finance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ocean Finance?
Request for Information Question:
- “About my card”
- “Recieved a text about a loan I'd applied for”
- “To speak to someone about my account”
Payments and Charges Question:
- “Too make a payment”
- “Continual emails offering myself credit several times on a daily basis. I want it to stop please .”
- “Just ordered credit card”
Product/ Service Question:
- “Loan”
- “The loan amount is being sent to my account without applying and the loan is being disbursed”
- “Related to personal loan”
Cards Question:
- “Can find my pin”
- “I have lost my pin number”
- “Need to active my card”
Account Question:
- “I do not have access to my account”
- “Check balance”
- “I cant log in to my account, why?”
Shipping and Delivery Question:
- “Didn't receive card in my address”
Return/ Replace Question:
- “I have changed my mind can you stop calling me”
- “To return missed call and enquire about monthly payments on loan that has already been accepted”
Activation/ Cancellation Question:
- “Cannot activate card”
- “Activate my card/lost pin number”
Other Question:
- “Increase”
- “Every day deductions”
- “To notify of travel outside the UK”
Compare Ocean Finance Customer Service To
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