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Contact Oberweis Dairy Customer Service

How to Reach a Person at Oberweis Dairy

Verified Contact Information

Toll-Free Number:

  • 1-866-623-7934
Call customer service
Send Message

Customer Service:

  • 1-630-897-6600

Headquarters:

  • 1-630-801-6100

Oberweis Dairy Emails:

Complaints/ Feedback
Customer Service
Fundraising/ Donations

Oberweis Dairy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Oberweis Dairy Phone Number
1 (866) 623-7934
Most Popular Oberweis Dairy Email Address
help@oberweis.com
Issue Resolution Rate
Low (33% reported full resolution)
Contact Method Distribution
68% phone, 32% email
Common Reasons for Contact
Activation/ cancellation, product/ service, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Oberweis Dairy?

Most Popular Number:

(866) 623-7934
Total calls: 23 Issues resolved: 4 Last call: Dec 30, 2023

Oberweis Dairy provides two phone numbers that you can use for communication with the customer service specialist regarding urgent matters in real-time: 1-630-897-6600 and 1-866-623-7934. Both lines are designed to ask about company products, orders, delivery, etc. If you need to discuss cooperation or other corporate matters, apply to the main office at 1-630-801-6100 or 1-866-623-7934. Cannot reach the specialist by phone? Send a Fax message by using the following Oberweis Dairy contact: 1-630-897-0562.

help@oberweis.com is the main Oberweis Dairy email address. Use it for customer service and other questions. If you have privacy policy inquiries, send a letter with your questions regarding them to feedback@oberweis.com. To receive quick answers from the Oberweis Dairy customer service manager, indicate product details.

The Oberweis Dairy headquarters is located in the United States at Oberweis Dairy 951 Ice Cream Drive North Aurora, Illinois 60542, United States. In this central place, key departments such as marketing, sales, finance, and others ensure the functioning of the company.

Oberweis Dairy hours are different. The customer support department operates Monday through Friday from 7 a.m. to 6 p.m. and from 6 a.m. to 9 p.m. on Sunday. The general office schedule is Monday through Friday from 9 a.m. to 4 p.m. All hours are based on the Central Time Zone.

All communication with Oberweis Dairy specialists via the official company website is available on the “Contact Us” page. To get access to it, follow “Contact Us” at the bottom menu. You’ll see Oberweis Dairy contacts on a separate page. Click on one of the telephone numbers if you prefer to talk with the company manager by phone. If you need to send a Fax message, follow “1-630-897-0562” next to “Fax”.

PissedConsumer Club

Contact Information

Oberweis Dairy Website:

Oberweis Dairy Help Center:

Corporate Office Address:

Oberweis Dairy
951 Ice Cream Drive
North Aurora, Illinois 60542
United States

Other Info (opening hours):

Hours

Customer Service Hours (Central Time Zone)

Sunday: 4:00 pm - 9:00 pm

Monday - Thursday: 7:00 am - 9:00 pm

Friday: 7:00 am - 6:00 pm

Saturday: Closed


General Office Hours (Central Time Zone)

Monday - Friday: 9:00 am - 4:00 pm

More contact details

Fax:

+1 (630) 897 0562

Summary of Oberweis Dairy Customer Service Calls

45 TOTAL
CALLS
00:00 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Oberweis Dairy?

Shipping and Delivery Question:

  • “No delivery today”
  • “Milk delivery”
  • “Did not get my delivery on Thursday”

Product/ Service Question:

  • “Products”
  • “Complain about 3bottle milk spoiled”
  • “Complaint”

Activation/ Cancellation Question:

  • “Cancel my home delivery”
  • “Cancel Monday delivery”
  • “To cancel the service till August”

Account Question:

  • “Set Up Business Account”
  • “Rewards”

Website/ Application Question:

  • “Application”

Employment Question:

  • “Paycheck”
  • “401 k”

Staff Question:

  • “Customer Service”

Return/ Replace Question:

  • “Return problem”

Request for Information Question:

  • “Status of application for outside sales position”

Cards Question:

  • “I got 6 gift cards, $10. Each. One of them had .53 cents only! I've gone to the store didn't get anywhere. I've called a a number they gave me and they said they would talk to their manager. Haven't heard anything! This happened over a week!”

Other Question:

  • “Suspend my order”
  • “Second time milk exploded”
  • “Bad tasting milk and bad snack packs”

Compare Oberweis Dairy Customer Service To

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