Memphis, Tennessee
10 comments
Not resolved

I, Ron Pratt worked with the above customer while trying to come to an agreement on a vehicle.I tried several nice says to tell him that because of his credit he could not purchase the vehicle he wanted due to a low becon score.

I'm sorry he feels poorly about us at Oak Ridge Nissan. I can only do and we can only do what a customers credit will allow us to do. As for going to Toyota or Honda I assure you they will not be able to finance the type of money this customer was demanding.

My voice was never above normal level and I was the third salesman who attempted to help this customer.

Sincerely,

Ron Pratt

Review #587144 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Other / Not specified
Preferred solution Not specified

Had an Experience with Oak Ridge Nissan?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#978266
Really? With his daughter? That's low.
To busy 44
#949344
I would not buy a car from someone who cannot even give a straight answer, this man seems to be a car salesman for sure doing anything to sale a car !!!
realm188
Uh... I'm confused as well. First I thought it was the customer but now I don't know. I understand how it feels to get a *** customer but this isn't professional conduct here. If you are doing all that you can do then you can simply direct the customer to another car dealer if you feel that they can be helped. Even if you can't, you don't do this. If that is the customer, I find it weird how you would have a picture of the customer unless you know this guy and was the one taking that picture in what is clearly in a house. Not a car dealership. If somebody that I don't know had a picture of me I might find it a little disturbing.
Anonymous
Nashville, Tennessee, United States #937072
The photo is of me, Ron Pratt and I am a very honest and professional man. I am deeply disturbed by this comment which is grossly untrue and blatantly dishonest.
Ron Pratt
here
to Anonymous Houston, Texas, United States #937080
This is confusing. You say the above man was the customer but now say it's you. Either way, trying to argue your case here is bad business. Customers air dirty laundry here, not businesses.
Anonymous
Queens Village, New York, United States #937020
That is a picture of the customer. And if the consumer is going to say something wrong or illegitimate about them company can defend itself.
stillbad
to Anonymous Houston, Texas, United States #937068
Can, yes. Just not here. It's unprofessional. Now that you mention it, he does say that the photo is the customer. That makes it worse.
here
Houston, Texas, United States #936943
This is a poor place to hash out differences. If you are the consumer, that's one thing but if you are the business it doesn't look good. And putting a picture of yourself being gentle with a child doesn't make you look honorable - it makes you look desperate. Handle things professionally and discreetly and you can hold your head up.
Anonymous
to here Knoxville, Tennessee, United States #937055
This is me... You can call me if you like at 865-804-5880 anytime.
Ron Pratt
Anonymous
to Anonymous #1064065
Ron... you just did more damage to your Nissan dealership than any car dealer terrorist. Settle with the customer and move on. Personally, I don't like the brand, but if I wanted to buy a Nissan, I would not buy it from your dealership.
Go to business school, learn negotiation and good business practice. You might find something interesting.
Klaus Maartens, Salt Lake City, UT

You May Also Like

"NEVER BUY A FOREST RIVER PRODUCT!!! We purchased a new FR Rockwood 5th wheel in July 2015 it is now April 2016 and our unit has been in the dealer warranty..." Read more
"I contacted the dealer where we bought our Cougar and showed him pictures of the delaminating that is taking place on the front Panel. He said that Keystone..." Read more
"Nothing like the thrill of buying a new 2015 Coachman Mirada 35 LSF 1f66f5dy6foao4474, What a rotten experience we have been through' It all started with Collier RV in Rockford'..." Read more
"We have had RV for 141 days. Dealer has had it in service 38 of those days and it is still in the shop. Closed vent blew off..." Read more
"I have ordered EO/FO from this company before in the years past, and I and my customers have been very pleased with them. However, when I re-ordered the same fragrance..." Read more
"I typed into google to buy tickets to see brisbane bronocos. The first website to show up was Viagogo. The website states..Concert & Sports Tickets at viagogo. Firstly it does..." Read more
"Only in Outer Space - IF there is life in outer space - would a "body tone" be magenta, or bright blue, or soft blue. I ordered a 6-pack of..." Read more
"See image for a screen shot of the summary of my complaint process. I have a 1-year-old space heater that makes so much noise it is unusable. It seems to..." Read more