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1.6 Based on 165 reviews
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  • Customers like
    • Product 4
    • Ejuice 3
    • So far it seems ok the phone system does worry me 3
  • Customers don't like
    • Customer service 8
    • Deception and lack of customer service 7
    • Way i was ripped off 6
  • From mobile
  • Jan 08
  • #987504

I am very glad I read these reviews before I ordered my "free" vape. A few years ago I did fall for free e-cigs and was scammed into a monthly club for the cartridges. That was a nightmare.... this sounds like the same thing!

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I ordered the free vape pen but after the 30 minut computer conversation the really want to sell upgrades and memberships or services. i only authorized the 4.99 juice order because its the only way to get the "free" pen. I waited two weeks and it never came. Then i got a charge on my card for 39.95. Its been the claimed eight days since the charge but still no pen. There is noone at customer service number to speak to. I would be willing to pay... Read more

Was this review helpful? 1 1

I ordered juice for 4.95 I get a call from my card company saying a fraudulent purchase was made with my card for the amount of $35. I never authorized that. This *** is a scam. Now I can't get ahold of anyone to refund my money! Read more

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  • From mobile
  • Jan 07
  • #987140

I quit, thank you, stop my delivery,can't get ahold of anyone

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  • From mobile
  • Jan 07
  • #986925

Sure you get the vape but they dont tell you have to buy the juice until the end of the call. I got thw vape but when I tried to use my own vape juice it wouldn't work. I sent it back to the company.

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  • From mobile
  • Jan 07
  • #986916

https://www.truthinadvertising.org/vapex-e-cigarette-freestarter-kit/

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The advertisement on TV is wrong. They said I would only be paying $5. I entered my card information on the automated phone order line. After interning my information i was stuck listening to a recording that kept trying to sell me something i didn't want to buy. At no time was there an option to cancel my order. And I never had an option to confirm in order. So I hung up the phone and Tuesday morning the money was taken out of my bank account.... Read more

Was this review helpful? 0 0

The e cigarette i received leaked everywhere i called right after i got it and cancelled the order. I checked my bank and still you are trying to take out my money. When my bank opens i will be stopping payments. I want the money put back in my account Asap.Its also false advertisement that you say this is free and then charge all most 90.00 . Read more

Was this review helpful? 0 0

I canceled order and still taking out the money out of my account

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  • From mobile
  • Jan 05
  • #986157

They over charged my debit card. When i called to try and cancel i called the number that showed on my bank statement and left several messages, over a months time and still have not received a call back. Now the part that you suppose to smoke off has broke off and i have no way of getting it situated!! It did smoke decent but Im upset about there being no live people to talk to.

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