Contact NYS DOT Customer Service

Highway Maintenance Office By County:

• (518) 485-1385
  Land Surveying

Media:

• (518) 457-6400
  Office of Communications

Office Of Contract Management:

• (518) 457-2600

Technical Services Division:

• (518) 457-3240
  Materials Testing Bureau
• (518) 457-5826
  Research and Development Bureau
• (518) 457-4445

Traffic Tickets/traffic Violations - See Nys Dept Of Motor Vehicles:

• (718) 477-4820
  Downstate Residents
• (212) 645-5550
  Downstate Residents
• (518) 473-5595
  Out of State
• (518) 486-9786
  Upstate Residents

• (866) 294-5587
  Fraud and Investigations Reporting (F.A.I.R.) Hotline
• (518) 485-7152
  Geographic Information Systems
• (518) 457-2411
  Investigations Bureau
• (518) 457-1129
  Office of Civil Rights
• (518) 457-2800
  Office of Information Services (Technology)
• (518) 457-6460
  Personnel Bureau
• (518) 457-2124
  Plan Sales Office
• (518) 457-4401
  Purchasing Group
• (518) 457-2430
  Right-of-Way (ROW)
• (518) 457-1965
  Traffic Volume Data