NYCruise Phone Numbers and Emails

Customer Service Number:

  • (212) 641-4440

Customer Service:

  • (212) 641-4477
    Baggage Information
  • (212) 484-1222
    Multi-lingual Customer Service
  • (212) 641-4454
    Terminal Parking
  • (212) 399-2901

General Info:

  • (212) 639-9675

NYCruise Email:

Customer Service
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NYCruise Contact Information

NYCruise Website:

NYCruise Help Center:

Corporate Office Address:

711 12th Avenue at West 55th Street
New York, New York 10019
United States



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NYCruise Return Policy
To read more:
NYCruise Terms of Service
To read more:
NYCruise FAQ
Carnival Cruise Lines & All Other Cruise Lines: Intercruises - 212. A ship-boarding pass and government-issued photo ID for all adult travelers must be available until they exit the security checkpoint. Take laptops and video cameras with cassettes out of their cases. Take off The User's outer coat, jacket, or blazer. Firearms and/or ammunition are prohibited within the restricted area. Only official law enforcement agents acting in an official capacity are permitted to carry firearms within the restricted areas of the facility. Items that are seemingly harmless but may be used as weapons — the so-called "dual use" items. These items may include multi-purpose tools, Swiss Army type knives and small folding knives. The Terminal also prohibits passengers from carrying or possessing a knife or dangerous instrument, regardless of the length of the blade, within the restricted areas.
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