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Contact NW Natural Customer Service

How to Reach a Person at NW Natural

Verified Contact Information

Toll-Free Number:

  • 1-800-422-4012
Call Now
Send Message

Customer Service:

  • 1-503-220-2362
    Appliance Center
  • 1-503-226-4211

Emergency/ Hotline:

  • 1-503-226-4212
    Residential Inquiries
  • 1-800-882-3377

Jobs/ Career:

  • 1-971-979-6341

Media:

  • 1-503-739-9902

General Info:

info@nwnatural.com

Jobs/ Career:

employment@nwnatural.com

NW Natural Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular NW Natural Phone Number
1 (800) 422-4012
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Payments and charges
View full overview

How to Contact NW Natural?

Most Popular Number:

(800) 422-4012

For inquiries about the company and its products/services, call the toll-free NW Natural phone number 1-800-422-4012. For technical problems, call NW Natural customer service at 1-503-220-2362. If you experience problems with any of the company's appliances, call the appliance center at 1-503-226-4211. The company offers a hotline for emergencies. Just call 1-503-226-4212 for help. You can direct your residential inquiries to 1-800-882-377. The media can ask the customer service agent questions at the media-dedicated number 1-503-739-9902. People interested in a job or career at the company must call 1-971-979-6341.

The company has only one published NW Natural email address. However, employment@nwnatural.com is not only for people interested in jobs or a career at the company; any inquiries can be sent to this address. Customer service reads all the emails and refers them to the right department to attend to your issue. You can expect an answer within 2 to 3 working days. This is a slow process, so don't send an email to report an emergency.

If you have complex issues that can not be resolved on lower levels, you can request an appointment with senior company representatives. These meetings usually take place at NW Natural headquarters. The headquarters is located at the corporate office at 250 SW Taylor St., Portland, Oregon 97204, United States. The appliance center is at NW Natural Appliance Center, 2610 SE 8th Ave., Portland, OR 97202.

NW Natural hours for non-emergency matters are Monday through Friday from 7 AM until 6 PM PST. During these hours, customer service will be able to assist you with your bill and other matters. However, there are emergency teams available 24/7. Thus, if your service is off, at risk of disconnection, or you don't have heat or hot water, you can call the emergency line at 1-800-882-3377 any time during the day or night. If you detect or suspect a gas leak, don't wait until the following morning to report it; call the emergency line immediately.

NW Natural does not currently offer live chat, but you can contact them by other means, including calling or mailing. If NW Natural support is unavailable to respond, leave a message explaining the issue so it gets addressed during office times. The company’s website also features a list of FAQs and an online form to contact company agents for information and help.

PissedConsumer Club

Contact Information

NW Natural Website:

NW Natural Help Center:

Corporate Office Address:

NW Natural
250 SW Taylor St.
Portland, Oregon 97204
United States

Other Info (opening hours):

Other Location:

NW Natural Appliance Center

2610 SE 8th Ave.

Portland, OR 97202

More contact details

Summary of NW Natural Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Compare NW Natural Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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