Contact Nurx Customer Service

Nurx strives to provide various support channels that are constantly monitored to ensure you receive sufficient assistance whenever needed. Nurx customer service hours run from Monday to Friday between 9 AM and 9 PM EST. However, customers can send messages to Nurx support anytime, which are attended to within minutes to a few business days.

Besides support, you can confidentially consult with one of the specialists by messaging them via the Nurx customer service chat on the Nurx app, dropping them an email at support@nurx.co, or calling their phone during their hours of operation between Monday and Friday for prompt responses.

Nurx does not offer live chat support. But, the team strives to ensure every customer's concerns are promptly resolved through available channels like phone support, email, and mobile app support. Nurx customer service responds to messages within 24 hours. If you need assistance from a nurse, send a message through the portal or call the Nurx customer service number and request to speak with a nurse. A nurse will return your call or text you via the app. You can also visit the Nurx contact team at their physical location. Nurx encourages customers to visit their offices for one-on-one consultations at 548 Market Street, Suite #94061, San Francisco, CA 94104-5401.