Review about Nume Mothers Day Package from Tucson, Arizona

35 of 49 NuMe reviews

Ordered a Mother's Day bundle that came with shampoo and conditioner.Gave it to my mom who didn't open the box until a couple months later.

Turns out the conditioner pump cracked and spilled the conditioner over the other items.

The company wasn't even willing to send me a pump that worked or a replacement conditioner.I will never recommend this company again!

This review is a subjective opinion of a user.
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Reason of review:
Damaged or defective
Product or service
Nume Mothers Day Package
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review #670855
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Had the same issue 1 Yes 1
35 of 49 NuMe reviews

Dec 15, 2016 #1256213 Oxnard, California, United States

NuMe verified representative

Hello Sir. Our policies do require that customers notify us within 7 days of any visible defect for a replacement and we encourage inspecting all items upon receipt. However, we understand that you purchased this item in advance of an event, and we previously reached out to you and resolved this issue. We hope you are happy with the resolution. Thank you for being a NuMe customer!

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Apr 28, 2016 #1151229

It was two months later ... Well past the return period. Clearly your mother isn't into this kind of gift anyway if it took her two months to open it, so get over it and move on!

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