We had an appointment with an important client at a specific time. That afternoon upon arrival,we requested a porter to be at our room at a specific time for early check out, that we could make our appointment on time.

We had quite a bit of luggage and had had the porter assist us getting our luggage to the room. I could have done it myself if I hadn't been told that they had to do it. We were assured that it was "no problem", and didn't give it another thought.

E were ready to check out and call to make sure they remembered. The porter was 30 minutes late, delaying our departure and resulting in my losing of the job.

I wouldn't recommend the Nugget to anyone as far as the "Resort Hotel" goes.

User's recommendation: Sorry no recommendations from me.

Location: Sparks, Nevada

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