NSW TrainLink Phone Numbers and Emails

Public Transport Enquiries And Feedback:

  • +6 113 1500

Regional Bookings:

  • +6 124 907 7501
  • +6 113 2232
    NSW TrainLink
  • +61 130 003 8500
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NSW TrainLink Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call NSW TrainLink is 61132232. 46% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Tuesday.

  • People call NSW TrainLink mainly because of request for information, return/ replace and refund.

PissedConsumer Club

Contact Information

NSW TrainLink Website:

NSW TrainLink Help Center:

Corporate Office Address:

NSW TrainLink
470 Pitt Street
Sydney, New South Wales 2008

NSW TrainLink Rating Based on 6 Reviews

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Summary of NSW TrainLink Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NSW TrainLink?

Request for Information Question:

  • “Find out where the bus is at”
  • “Find out the fares from qld to nsw seniors concession”
  • “Need to check someone got the train they booked”

Return/ Replace Question:

  • “Change booking”
  • “Change my ticket date”

Staff Question:

  • “Service enquiry”
  • “What time does the Countrylink service arrives in Lismore Town on the 19/01/2023 that left Strathfield train station on the 18/01/2023”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “Bys has not arrived”

Product/ Service Question:

  • “Train not working”

Employment Question:

  • “Employment”

Other Question:

  • “To get information about travel tomorrow with my bike or sending my bike gunnedah to central”
  • “New booking”
  • “Time for train xpt from Wagga Wagga to Sydney”

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