Contact NSW TrainLink Customer Service
NSW TrainLink Phone Numbers and Emails
Public Transport Enquiries And Feedback:
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+6 113 1500
Regional Bookings:
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+6 124 907 7501International
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+6 113 2232NSW TrainLink
NSW TrainLink Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call NSW TrainLink is 61132232. 43% of consumers used this number to address their issues and concerns.
The longest wait times are on Saturday, while the shortest are on Tuesday and Thursday.
People call NSW TrainLink mainly because of request for information, return/ replace and refund.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call NSW TrainLink is 61132232. 43% of consumers used this number to address their issues and concerns.
The longest wait times are on Saturday, while the shortest are on Tuesday and Thursday.
People call NSW TrainLink mainly because of request for information, return/ replace and refund.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
Contact Information
NSW TrainLink Website:
NSW TrainLink Help Center:
Corporate Office Address:
Summary of NSW TrainLink Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call NSW TrainLink?
Request for Information Question:
- “I can’t contact nsw TrainLink to book a sleeper from Sydney to Brisbane on 9th April”
- “I would like to know my booking number”
- “To get information about travel tomorrow with my bike or sending my bike gunnedah to central”
Return/ Replace Question:
- “Change booking”
- “Change my ticket date”
- “Change seats booking UMV872”
Staff Question:
- “Service enquiry”
- “What time does the Countrylink service arrives in Lismore Town on the 19/01/2023 that left Strathfield train station on the 18/01/2023”
Product/ Service Question:
- “Complaint”
- “Train not working”
Refund Question:
- “Refund”
Account Question:
- “No ticket on my email”
Shipping and Delivery Question:
- “Bys has not arrived”
Employment Question:
- “Employment”
Other Question:
- “Closures Illawarra line”
- “New booking”
- “Time for train xpt from Wagga Wagga to Sydney”
Compare NSW TrainLink Customer Service To
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