NSW TrainLink Phone Numbers and Emails

Public Transport Enquiries And Feedback:

  • +6 113 1500

Regional Bookings:

  • +6 124 907 7501
    International
  • +6 113 2232
    NSW TrainLink
  • +61 130 003 8500
    Switchboard
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Contact Information

NSW TrainLink Website:

NSW TrainLink Help Center:

Corporate Office Address:

NSW TrainLink
470 Pitt Street
Sydney, New South Wales 2008
Australia

NSW TrainLink Rating Based on 4 Reviews

Rating details

2.8
more details
Product or Service Quality
Customer service
Level of Comfort
Cleanliness

Rating stats

Rating trend

Summary of NSW TrainLink Customer Service Calls

40 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NSW TrainLink?

Request for Information Question:

  • “Find out the fares from qld to nsw seniors concession”
  • “Need to check someone got the train they booked”
  • “Checking train info that I'm now catching a bus”

Refund Question:

  • “Refund”

Staff Question:

  • “What time does the Countrylink service arrives in Lismore Town on the 19/01/2023 that left Strathfield train station on the 18/01/2023”

Return/ Replace Question:

  • “Change booking”

Shipping and Delivery Question:

  • “Bys has not arrived”

Product/ Service Question:

  • “Train not working”

Employment Question:

  • “Employment”

Other Question:

  • “New booking”
  • “Kempsey to Murwillumbah”
  • “To enquire regarding my journey”

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