NSW TrainLink Phone Numbers and Emails

Public Transport Enquiries And Feedback:

  • +6 113 1500

Regional Bookings:

  • +6 124 907 7501
    International
  • +6 113 2232
    NSW TrainLink
  • +61 130 003 8500
    Switchboard
Is this your business?
More phone numbers and emails Less phone numbers and emails

NSW TrainLink Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call NSW TrainLink is 61132232. 46% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Tuesday.

  • People call NSW TrainLink mainly because of request for information, return/ replace and refund.

PissedConsumer Club

Contact Information

NSW TrainLink Website:

NSW TrainLink Help Center:

Corporate Office Address:

NSW TrainLink
470 Pitt Street
Sydney, New South Wales 2008
Australia

NSW TrainLink Rating Based on 6 Reviews

Rating details

2.5
more details
Product or Service Quality
Customer service
Level of Comfort
Cleanliness

Rating stats

Rating trend

Summary of NSW TrainLink Customer Service Calls

61 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NSW TrainLink?

Request for Information Question:

  • “Find out where the bus is at”
  • “Find out the fares from qld to nsw seniors concession”
  • “Need to check someone got the train they booked”

Return/ Replace Question:

  • “Change booking”
  • “Change my ticket date”

Staff Question:

  • “Service enquiry”
  • “What time does the Countrylink service arrives in Lismore Town on the 19/01/2023 that left Strathfield train station on the 18/01/2023”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “Bys has not arrived”

Product/ Service Question:

  • “Train not working”

Employment Question:

  • “Employment”

Other Question:

  • “To get information about travel tomorrow with my bike or sending my bike gunnedah to central”
  • “New booking”
  • “Time for train xpt from Wagga Wagga to Sydney”

Compare NSW TrainLink To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Metra
475 reviews
1.7
Voodoo
10 reviews
2.3
Dallas Area Rapid Transit
55 reviews
1.9
Write a review
Do you have something to say about NSW TrainLink? What happened? What can we help you with?
Submit review Don't show this popup