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Contact NRMA Insurance Customer Service

How to Reach a Person at NRMA Insurance

Verified Contact Information
  • +61 130 076 8361
    TTY

Customer Service:

  • +6 113 2818
    Business Insurance
  • +61 130 031 7530
    Existing Claims
  • +6 128 661 7150
    Make a Claim
  • +61 180 063 4686
    Veteran, Vintage and Classic Insurance
  • +6 113 2900

Report Fraud:

  • +61 180 023 7283

Accounting/ Billing:

  • +6 113 2132

General Info:

  • +6 128 661 7307

Legal:

  • +61 180 004 5517
    Privacy Inquiries
Send Message

Legal:

customer.relations@iag.com.au
Privacy Inquiries

Media:

social@iag.com.au

NRMA Insurance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular NRMA Insurance Phone Number
+6 113 2818
Most Popular NRMA Insurance Email Address
customer.relations@iag.com.au
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
73% phone, 27% email
Common Reasons for Contact
Request for information and product/ service
View full overview

How to Contact NRMA Insurance?

How to Contact NRMA Insurance?

NRMA Insurance team provides several phone numbers for specific matters. For customer support regarding car, motorcycle, home, and Landlord insurance, call 132 132. This line also fits financial assistance and general inquiries within Australia. If you live outside Australia, dial +61 2 8661 7307. Have questions about business insurance? Contact NRMA Insurance at 132 818. Regarding travel insurance, contact the company specialist at 1300 305 790. To access the rest of the telephone numbers, click on the “Contact us” button. It is located on the home page of the official company’s website.

Send your questions or concerns to the following NRMA Insurance email: customer.relations@iag.com.au. This is the primary address, where the dedicated company’s team processes inquiries related to insurance services. Use such a way of communication if you have matters that do not require immediate attention, or you need to supplement your letter with screenshots to clearly explain your issue.

The NRMA Insurance team operates during different business hours depending on the phone line. Customer support regarding car, motorcycle, home, and Landlord insurance is available from 7 a.m. to 8 p.m. AEST and AEDT. The business insurance line is open Monday through Friday from 8 a.m. to 7 p.m. AEST and Monday through Friday from 8 a.m. to 8 p.m. AEDT. To find out more hours of operation, visit the “Contact” page.

For real-time assistance, use an NRMA Insurance chat available as an appropriate icon in the lower-right corner. To start your communication with a virtual assistant, click on it and type your question or inquiry in the appropriate field.

The NRMA Insurance team operates from the central office located in Australia at Darling Park Tower 2, 201 Sussex St Sydney, New South Wales 2000 Australia. This location serves as the central hub where key operations related to different types of insurance take place. If you prefer in-person assistance or need to send correspondence, contact the company team first to confirm the relevant process or appointment details.

PissedConsumer Club

Contact Information

NRMA Insurance Website:

NRMA Insurance Help Center:

Corporate Office Address:

Insurance Australia Limited
Darling Park Tower 2, 201 Sussex St
Sydney, New South Wales 2000
Australia

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm

More contact details

Summary of NRMA Insurance Customer Service Calls

8 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NRMA Insurance?

Request for Information Question:

  • “Need to talk to some one”
  • “I received a. Cheque from NRMA today and want to know why”
  • “Claim assistance”

Product/ Service Question:

  • “My car was damaged in and accident”

Other Question:

  • “Report a scam”
  • “Car insedent”
  • “Home ins”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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