Contact Novo Cucina Customer Service

There is currently a single official email address, inquiry@novocucina.com, available as an alternative to the Novo Cucina phone number for those who prefer written communication over calling. Emailing is best for sharing complex issues, allowing customers to attach relevant proof to support their claim for better services. Clients can also submit such issues and inquiries via the Contact form available on the official website. To do so, they will be asked to provide their full name, email address, the subject of their concern, and a relevant description in the message box. Once done, they can click Submit, and the support team will route their request to the relevant department, ensuring effective responses.

Novo Cucina’s hours vary on different days of the week. The company agents are available from Monday to Thursday between 11:00 AM and 3:00 PM and from 5:00 PM to 9:00 PM. The working hours on Friday remain the same, from 11:00 AM to 3:00 PM for the first shift. However, the second shift starts at 5:00 PM and continues till 10:00 PM. Those contacting agents on Saturday can reach out between 11:30 AM and 10:00 PM. Lastly, to consult the user support team on Sunday, the working hours are from 11:30 AM to 9:00 PM. Clients can also visit the company’s head office, Novo Cucina, at 5592 Chamblee Dunwoody Road, Dunwoody, Georgia 30338, United States, for personalized help during these hours.