Contact NOVEC Customer Service
How to Reach a Person at NOVEC
Verified Contact Information
Toll-Free Number:
-
1-888-335-0500
Customer Service:
-
1-844-574-1512To make a payment
-
1-703-335-0500
Complaints/ Feedback:
-
1-804-371-9967NOVEC’s Problem-Resolution Procedure
NOVEC Email:
Customer Service
Contact Information
NOVEC Website:
NOVEC Help Center:
Corporate Office Address:
Northern Virginia Electric Cooperative
P.O. Box 2710
10323 Lomond Drive
Manassas,
Virginia
20108-0875
United States
Other Info (opening hours):
Hours:
Monday - Friday: 7:45am - 5:30pm
Fax:
+1804-371-9350
Summary of NOVEC Customer Service Calls
25
TOTAL
CALLS
CALLS
02:19
AVG CALL
DURATION
DURATION
9%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call NOVEC?
Product/ Service Question:
- “Power outage”
- “I'm calling for connect the light in my new apartment”
- “My Facebook account is ***”
Request for Information Question:
- “Need help to pay a bill”
Staff Question:
- “New services”
- “Restore service”
Account Question:
- “Transfer accounts”
Payments and Charges Question:
- “Billing”
Other Question:
- “Outgage”
- “For registration”
- “No power”
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NOVEC