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Contact NovaCare Customer Service

NovaCare Phone Numbers and Emails

Toll-Free Number:

  • (800) 331-8840
Call customer service
Send Message

Customer Service:

  • (919) 446-1049
    Apex, North Carolina
  • (610) 642-4494
    Ardmore, Pennsylvania
  • (412) 504-6041
    Bridgeville, Pennsylvania
  • (610) 356-6211
    Broomall, Pennsylvania
  • (856) 662-2336
    Cherry Hill, New Jersey
  • (484) 521-3660
    Drexel Hill, Pennsylvania
  • (856) 546-8980
    Haddon Heights, New Jersey
  • (215) 881-7750
    Jenkintown, Pennsylvania
  • (610) 626-0080
    Lansdowne, Pennsylvania
  • (856) 910-7502
    Merchantville, New Jersey
  • (856) 858-9601
    Oaklyn, New Jersey
  • (215) 743-2332
    Philadelphia, Pennsylvania
  • (215) 383-1660
    Philadelphia, Pennsylvania
  • (215) 338-0440
    Philadelphia, Pennsylvania
  • (800) 770-6682
    Request an Appointment
  • (215) 663-8710
    Rockledge, Pennsylvania
  • (610) 541-7872
    Springfield, Pennsylvania
  • (610) 543-1201
    Swarthmore, Pennsylvania
  • (856) 845-7473
    West Deptford, New Jersey
  • (856) 845-4488
    Woodbury, New Jersey
  • (215) 517-7551
    Wyncote, Pennsylvania

Accessibility:

  • (888) 735-6332 ext 4535

NovaCare Emails:

Jobs/ Career
Legal
Privacy Inquiries
Media
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NovaCare Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • NovaCare Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call NovaCare is 8003318840. 79% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Tuesday, while the shortest are on Wednesday.

  • People call NovaCare mainly because of product/ service, request for information, payments and charges.

View full overview ›

How to Contact NovaCare?

Most Popular Number:

(800) 331-8840
Total calls: 27 Last call: Dec 26, 2025

NovaCare customer service has established several toll-free lines for customers, alongside their general inquiries at the toll-free line at 1-800-331-8840. NovaCare customer service numbers are provided depending on location. Here are a few examples of such numbers: Apex, North Carolina, has the number 1-919-446-1049, and Ardmore, Pennsylvania, has the number 1-610-642-4494. Similarly, for Bridgeville, Pennsylvania, the number is 1-412-504-6041. Broomall, Cherry Hill, Drexel Hill, Haddon Heights, and Jenkintown also have individual numbers for customers to call. Visit NovaCare's website for the entire list of phone numbers assigned to specific locations.

For NovaCare email inquiries, there are specific email addresses for different categories of requests. Jobs and careers-related requests can be emailed to workstrategies@selectmedical.com. Legal or privacy-related ones should be sent to the privacy office at privacyoffice@selectmedical.com. Media inquiries can be directed through NovaCare email at opsocialmedia@selectmedical.com. These contact emails are intended to forward requests to the proper department so that responses may be efficiently and effectively done.

NovaCare runs its corporate office at 680 American Avenue, King of Prussia, Pennsylvania, 19406, United States. Apart from the NovaCare corporate headquarters, several locations across the country include Bridgeville, Pennsylvania; Apex, North Carolina; and Merchantville, New Jersey. The address details for the Bridgeville site are 3570 Washington Pike, Room 421, Bridgeville, PA 15017. Located in Apex is 9772 Holly Springs Rd, Apex, NC 27539, while the Merchantville center can be found at 20 West Maple Avenue, Merchantville, NJ 08109.

NovaCare hours of operation are on Monday and Wednesday from 7:00 AM to 2:00 PM, Tuesday and Thursday from 7:00 AM to 6:00 PM, and Friday from 7:00 AM to 1:00 PM, while it stays closed on Saturdays and Sundays. Differently to this, however, some locations may be open at different times, just like the one in Philadelphia, PA, which opens Monday from 8 AM to 6 PM, Tuesdays, and Thursdays from 8 AM to 6:30 PM, Wednesday from 7 AM to 1 PM, and Friday from 7 AM to 1 PM though it is closed on weekends. Also, checking for hours from an actual NovaCare website for a specific location would be wise.

NovaCare has also incorporated online customer service through the NovaCare website. Clicking on the "Contact Us" section allows customers to submit general information, media requests, or billing inquiries. Such forms would require a few things like first name, last name, email, phone number, city, state, and ZIP code and a message elaborating the inquiry. At the end of filling out the online form, customers would choose whether to be contacted through Email or Phone. NovaCare customer service team then reviews the submitted form to allow the customer-requested follow-up.

PissedConsumer Club

Contact Information

NovaCare Website:

NovaCare Help Center:

Corporate Office Address:

NovaCare Rehabilitation
680 American Avenue
King Of Prussia, Pennsylvania 19406
United States

Other Info (opening hours):

Other Locations:

3570 Washington Pike, Room 421,

Bridgeville,

Pennsylvania 15017,

United States

Fax: +1-717-412-9317


9772 Holly Springs Rd,

Apex,

North Carolina 27539,

United States

Fax: +1-919-367-6692


20 West Maple Avenue,

Merchantville,

New Jersey 08109,

United States

Fax: +1-856-910-7505

More contact details

NovaCare Rating Based on 4 Reviews

Rating details

1.1
more details
Diversity of Products or Services
Customer service
Price Affordability
Website

Rating stats

Rating trend

Summary of NovaCare Customer Service Calls

34 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NovaCare?

Product/ Service Question:

  • “Complaint”
  • “Insurance issue”
  • Complaint the way I was treated

Payments and Charges Question:

  • “Bill”
  • “Pay bill”
  • “See if you have coupons for ozempic”

Request for Information Question:

  • “Check on pt. Assistance program”
  • “Check on ozempic shipment through pt assistance”
  • “Need help registering my wife on Novacare Patient Portal”

Shipping and Delivery Question:

  • “Issues with this location”
  • “Shipping”

Staff Question:

  • “Sexual harrisment from the manager at NovaCare”

Return/ Replace Question:

  • “Doctors note to return back to work”

Employment Question:

  • “401k”

Other Question:

  • “Find a specific theapist”
  • “Need to order supplys”
  • “Get transportation”

Compare NovaCare Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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