I placed an order through the phone to the El Paso Location at the Fountains 8889 Gateway West Blvd Unit 200 El Paso, TX 79925 United States. I spoke to a man name James that works there at that location.
James was very unprofessional and very rude and refused to refund me a credit to a gift card. I then asked politely if they had a customer service number I could call to see if maybe they can issue me the refund, and he very rudely said I could Google that myself. As a successful company I would have never assumed that I, as a customer.
Would ever be treated or spoken to the way, James spoke to me and handled the situation. Worst customer service.
Preferred solution: Full refund.
Location: 9501 Gateway Boulevard West, El Paso, Texas 79925, United States
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