Contact Notarize Customer Service
How to Reach a Person at Notarize
Verified Contact Information
Toll-Free Number:
-
1-888-483-4330
Customer Service:
finance@notarize.com
Finance Department
support@notarize.com
Legal:
privacy@notarize.com
Privacy Inquiries
Media:
Notarize Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Notarize Phone Number
1 (888) 483-4330
Average Hold Time
00:00:39
Average Calls duration
10 minutes
Most Popular Notarize Email Address
customersuccess@notarize.com
Notarize Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (26% reported full resolution)
Notarize Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Notarize Phone Number | 1 (888) 483-4330 |
| Average Hold Time | 00:00:39 |
| Average Calls duration | 10 minutes |
| Most Popular Notarize Email Address | customersuccess@notarize.com |
| Notarize Live Agent Availability | 33% of callers successfully reach a real person |
| Issue Resolution Rate | Low (26% reported full resolution) |
| Contact Method Distribution | 99% phone, 1% email |
| Common Reasons for Contact | Request for information, employment and product/ service |
Contact Information
Notarize Website:
Notarize Help Center:
Corporate Office Address:
Notarize, Inc.
745 Boylston St., Ste 600
Boston,
Massachusetts
02116
United States
Other Info (opening hours):
Hours of Operation (ET):
Monday - Friday: 8:00am - 10:00pm
Saturday - Sunday: 8:00am - 7:00pm
Summary of Notarize Customer Service Calls
68
TOTAL
CALLS
CALLS
09:34
AVG CALL
DURATION
DURATION
26%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Notarize?
Request for Information Question:
- “I need help accessing my notarized document from Notarize”
- “Notary inquiry”
- “Notarization question”
Product/ Service Question:
- “How it works”
- “Notary error”
- “Error”
Employment Question:
- “Dates of employment”
- “Employment”
- “Job”
Refund Question:
- “Refund for wrong stamps in the documents”
- “Refund”
Website/ Application Question:
- “I can’t download my documents”
- “Applying for my birth certificate and did the online notary but the website I used said I didnt do the notary”
Payments and Charges Question:
- “Fraudulent use”
- “Double charged”
Shipping and Delivery Question:
- “Death certificate not received”
Staff Question:
- “Wabt to use service”
Account Question:
- “Someone opened an account in my name and made a transaction”
Cards Question:
- “Id card regarding notorisation”
Other Question:
- “Notarize poa with my son in ireland. I'm in michigan”
- “I have been waiting for 20 minutes for a notary”
- “Document security”
Compare Notarize Customer Service To
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