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2.0

tried installing Norton premium, would not install, said I needed to verify phone number. called number listed and got a tech from india who tried to sell me installation services/network protection services.

when I balked at his offer he began insulting me. after discontinuing conversation I called back and again got another tech spouting the same line. "we are the experts you're ***". BLAH BLAH BLAH.

i'm taking the software back for a refund and go with another company. will never buy Symantec again. can no longer recommend the company.

As a code writer, I would not be unhappy if they went out of business. thank you for your patience.

Reason of review: Poor customer service.

Monetary Loss: $99.

Preferred solution: Full refund.

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Corwin Kaw

We apologize for this inconvenience caused to you. This sounds like a scam.

We do not charge our customers for any issues related to Norton Security product.

We offer 24/7 technical support for free. Kindly contact us at www(dot)norton(dot)com/contactcs , we will get this sorted for you.

Harini

Norton Support

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