Norton AntiVirus - Norton techs in india are scamming norton customers
tried installing Norton premium, would not install, said I needed to verify phone number. called number listed and got a tech from india who tried to sell me installation services/network protection services.
when I balked at his offer he began insulting me. after discontinuing conversation I called back and again got another tech spouting the same line. "we are the experts you're ***". BLAH BLAH BLAH.
i'm taking the software back for a refund and go with another company. will never buy Symantec again. can no longer recommend the company.
As a code writer, I would not be unhappy if they went out of business. thank you for your patience.
Reason of review: Poor customer service.
Monetary Loss: $99.
Preferred solution: Full refund.
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Comments
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We apologize for this inconvenience caused to you. This sounds like a scam.
We do not charge our customers for any issues related to Norton Security product.
We offer 24/7 technical support for free. Kindly contact us at www(dot)norton(dot)com/contactcs , we will get this sorted for you.
Harini
Norton Support