Contact NorthWestern Energy Customer Service
NorthWestern Energy Phone Numbers and Emails
Toll-Free Number:
-
(888) 467-2669Montana
Customer Service:
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(800) 245-6977South Dakota / Nebraska
NorthWestern Energy Emails:
NorthWestern Energy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call NorthWestern Energy is 8884672669. 83% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday and Friday.
Be prepared for the call as NorthWestern Energy may ask you for the following information to identify you as a customer: first and last name, social security number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call NorthWestern Energy is 8884672669. 83% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday and Friday.
Be prepared for the call as NorthWestern Energy may ask you for the following information to identify you as a customer: first and last name, social security number or address or zip code.
People call NorthWestern Energy mainly because of product/ service, staff, payments and charges.
The best email to contact NorthWestern Energy is contactcenter@northwestern.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
NorthWestern Energy Website:
NorthWestern Energy Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7 am - 6 pm
Locations:
Billings
1944 Monad Road
Billings, MT 59102
Bozeman
121 East Griffin Drive
Bozeman, MT 59771-0490
Butte
400 Oxford Street
Butte, MT 59701
Great Falls
1501 N River Road
Black Eagle, MT 59414
Helena
1313 North Last Chance Gulch
Helena, MT 59601
Kalispell
890 N. Meridian Rd.
Kalispell, MT 59904-2888
Missoula
1903 S. Russell St.
Missoula, MT 59806
South Dakota
Aberdeen
113 S Centennial Street
Aberdeen, SD 57401
Brookings
1232 22nd Avenue South
Brookings, SD 57006
Chamberlain
115 N Main
Chamberlain, SD 57325
Huron
600 Market Street W
Huron, SD 57350
Kimball
121 S Main
Kimball, SD 57355
Mitchell
300 S Burr
Mitchell, SD 57301
How Good is NorthWestern Energy's Customer Service?
Summary of NorthWestern Energy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call NorthWestern Energy?
Product/ Service Question:
- “Gas leak”
- “Power outage”
Staff Question:
- “Start service”
- “Voicemail saying my service would be terminated”
Payments and Charges Question:
- “Billing question”
Other Question:
- “Royalties”
- “Whole *** tree cut down”
- “Low power line”
Compare NorthWestern Energy Customer Service To
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