NorthWestern Energy Phone Numbers and Emails

Toll-Free Number:

  • (888) 467-2669
    Montana
Send Message

Customer Service:

  • (800) 245-6977
    South Dakota / Nebraska

NorthWestern Energy Emails:

Customer Service
Technical Support
Is this your business?
PissedConsumer Club

Contact Information

NorthWestern Energy Website:

NorthWestern Energy Help Center:

Corporate Office Address:

NorthWestern Corporation
11 E. Park Street
Butte, Montana 59701
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7 am - 6 pm


Locations:

Billings

1944 Monad Road

Billings, MT 59102

Bozeman

121 East Griffin Drive

Bozeman, MT 59771-0490

Butte

400 Oxford Street

Butte, MT 59701

Great Falls

1501 N River Road

Black Eagle, MT 59414

Helena

1313 North Last Chance Gulch

Helena, MT 59601

Kalispell

890 N. Meridian Rd.

Kalispell, MT 59904-2888

Missoula

1903 S. Russell St.

Missoula, MT 59806

South Dakota

Aberdeen

113 S Centennial Street

Aberdeen, SD 57401

Brookings

1232 22nd Avenue South

Brookings, SD 57006

Chamberlain

115 N Main

Chamberlain, SD 57325

Huron

600 Market Street W

Huron, SD 57350

Kimball

121 S Main

Kimball, SD 57355

Mitchell

300 S Burr

Mitchell, SD 57301

More contact details

NorthWestern Energy Rating Based on 5 Reviews

Rating details

1.3
more details
Billing Practices
Product or Service Quality
Website
Price Affordability

Rating stats

Rating trend

How Good is NorthWestern Energy's Customer Service?

Tywone Sgf
Tywone Sgf
Feels Disappointed | Oct 31, 2023

I left a message with some one in accounting and they never got back to me.

Read full quote
Julianna Mch
Julianna Mch
Feels Neutral | Nov 02, 2022

The only thing I did not like about your web site title was "pissed customer". I was not upset, just looking for information about how long our power outage may last. The customer representatives were very helpful.

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Summary of NorthWestern Energy Customer Service Calls

12 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NorthWestern Energy?

Staff Question:

  • “Start service”
  • “Voicemail saying my service would be terminated”

Payments and Charges Question:

  • “Billing question”

Other Question:

  • “Gas leak”
  • “Royalties”
  • “Power outage”

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