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1.0

I ordered a dress from this company on 1/19/2016 and received an email confirmation of the order stating I would receive additional confirmation email within 24 hours. I never received that email, nor did I receive an answer to the email I sent Customer Service requesting an order update.

I finally called Customer Service and was told the item was backordered.

I cancelled the order and asked for email confirmation of the cancellation and was told it was not possible to send me an email. I will be watching my credit card statement closely based on other customers' reports of billing issues.

Reason of review: Order processing issue.

Northstyle Cons: Customer service, Customer service is nonexistent.

Location: Madison, Wisconsin

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