Contact Northshoreconnect Customer Service
How to Reach a Person at Northshoreconnect
Customer Service Number:
-
1-847-425-3900
Legal:
concierge@northshore.org
Privacy Inquiries
Media:
marketing@northshore.org
Marketing Inquiries
Northshoreconnect Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Northshoreconnect Phone Number
1 (847) 425-3900
Average Calls duration
6 minutes
Most Popular Northshoreconnect Email Address
concierge@northshore.org
Issue Resolution Rate
Low (27% reported full resolution)
Northshoreconnect Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Northshoreconnect Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Northshoreconnect Phone Number | 1 (847) 425-3900 |
| Average Calls duration | 6 minutes |
| Most Popular Northshoreconnect Email Address | concierge@northshore.org |
| Issue Resolution Rate | Low (27% reported full resolution) |
| Northshoreconnect Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Account, request for information and activation/ cancellation |
| Prepare before the call to Northshoreconnect | Email or first and last name |
Contact Information
Northshoreconnect Website:
Northshoreconnect Help Center:
Summary of Northshoreconnect Customer Service Calls
32
TOTAL
CALLS
CALLS
06:12
AVG CALL
DURATION
DURATION
27%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Northshoreconnect?
Account Question:
- “Can't sign in”
- “Account information”
- “Sign up to book Dr visit”
Request for Information Question:
- “Appointment”
- “Reschedule appt”
- “Check on order”
Product/ Service Question:
- “Technical help”
- “Register insurance”
Payments and Charges Question:
- “Pay current bill”
Activation/ Cancellation Question:
- “April Appointment cancellation”
- “Cancel a colonoscopy at Evanston mon w dr tsang my wife is admitted to glenbrook”
Return/ Replace Question:
- “Returning call”
- “To change pharmacy location”
Other Question:
- “Trouble signing in on Northshore Conn”
- “Need pre authorization completed”
- “I'd like to get my medical records via disk”
Compare Northshoreconnect Customer Service To
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Northshoreconnect