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Contact Northern Trust Customer Service

How to Reach a Person at Northern Trust

Verified Contact Information

Toll-Free Number:

  • 1-866-876-9944
    Brokerage Services (US)
Call Now
Send Message

Customer Service:

  • 1-800-711-1101
    Canada BENEFIT PAYMENT ASSISTANCE
  • 1-800-558-3424
    Credit Card Cardmember Services
  • 1-312-444-4454
    Deposit and Loan Services (Outside US/Canada)
  • 1-888-289-6542
    Deposit and Loan Services (US/Canada)
  • 1-312-557-9700
    Enrollment questions BENEFIT PAYMENT ASSISTANCE
  • 1-855-353-9383
    FlexShares
  • 1-800-595-9111
    Northern Funds
  • 1-877-615-8688
    Report a Lost or Stolen Debit/ATM Card
  • 1-866-252-5395
    US BENEFIT PAYMENT ASSISTANCE

Accounting/ Billing:

  • 1-312-630-0779
    Brokerage Services (US)

General Info:

  • 1-312-630-6000

Jobs/ Career:

  • 1-800-807-0302
    HR Service Center (US)

Legal:

  • 1-877-265-3729
    Privacy Inquiries

Technical Support:

  • 1-312-444-7889
    Foreign Exchange Passport (US)
  • 1-877-282-2220
    Hedge Fund Passport Support (US)
  • 1-800-727-7435
    Institutional Passport (Americas)
  • 1-312-630-0667
    Institutional Passport (International/Asia Pacific)
  • 1-312-557-5900
    Private and Wealth Passport (Outside US/Canada)
  • 1-888-635-5350
    Private and Wealth Passport (US/Canada)
  • 1-312-444-7783
    Treasury Passport Support (Global)
  • +44 207 638 7944
    Foreign Exchange Passport (UK)
  • +44 808 234 0963
    Hedge Fund Passport Support (UK)
  • +3 531 542 2700
    Institutional Passport (Dublin)
  • +44 207 982 3977
    Institutional Passport (Europe, Middle East and Africa)
  • +44 148 174 5185
    Institutional Passport (Guernsey)
  • +85 280 090 3793
    Institutional Passport (Hong Kong)
  • +8 153 165 0562
    Institutional Passport (Japan)
  • +60 180 080 6650
    Institutional Passport (Malaysia)
  • +6 480 088 0221
    Institutional Passport (New Zealand)
  • +8610 800 650 0638
    Institutional Passport (North China)
  • +65 800 181 1119
    Institutional Passport (Singapore)
  • +8610 800 265 2611
    Institutional Passport (South China)

Customer Service:

corporate_sustainability@ntrs.com
Corporate Sustainability
fos_mobile_support@ntrs.com
Front Office Solutions Mobile
mobile_feedback@ntrs.com
Private Passport Mobile
wealthmobilefeedback@ntrs.com
Wealth Passport Mobile

Jobs/ Career:

myhrhelp@ntrs.com
HR Service Center
talent@ntrs.com

Legal:

privacy_compliance@ntrs.com
Privacy Inquiries

Media:

media_relations@ntrs.com
tasocialmedia@ntrs.com

Technical Support:

passhelp@ntrs.com
Institutional Passport Support

Northern Trust Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Northern Trust Phone Number
1 (866) 876-9944
Most Popular Northern Trust Email Address
mobile_feedback@ntrs.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Employment, shipping and delivery
View full overview

How to Contact Northern Trust Customer Service?

Most Popular Number:

(866) 876-9944
Brokerage Services (US)
Total calls: 12 Last call: May 4, 2026

Northern Trust is a Chicago-based financial services company with a toll-free helpline, 1-866-876-9944, for customers to contact their brokerage services in the US. People living in Canada can contact customer service for payment assistance by dialing the Northern Trust company phone number, 1-800-711-1101, between office hours. For issues regarding credit cards, individuals can call the relevant department at the helpline, 1-800-558-3424, for assistance. If your purpose of contact is to avail of the deposit and loan services outside of the US and Canada, 1-312-444-4454 is the helpline specified for that.
People within the US and Canada can contact the business representative at 1-888-289-6542 for similar purposes. For questions and concerns regarding Northern funds, message or call the customer care team at 1-800-595-9111. The Northern Trust customer service is also available at the helpline 1-877-615-8688 to address issues related to lost or stolen debit and ATM cards. Customers in the US can benefit from the payment assistance team using the number 1-866-252-5395 to message or call.
If your purpose for calling the Northern Trust headquarters is to discuss an issue related to accounting and billing, use the helpline, 1-312-630-0779, to contact the brokerage services. For general information, the company has published the contact number 1-312-630-6000 to message or call between office hours. Individuals requiring updates related to jobs and career opportunities in the company can dial 1-800-807-0302 to get information from the HR service center. To discuss a legal issue with the company representative, use the helpline, 1-877-265-3729, to call the Northern Trust corporate office for assistance.

To contact the corporate sustainability department, corporate_sustainability@ntrs.com is the email to use. Individuals needing help from the front office regarding solutions to mobile issues can write to fos_mobile_support@ntrs.com. For matters regarding private passports, email mobile_feedback@ntrs.com. Customers can also use the email address wealthmobilefeedback@ntrs.com for inquiries related to wealth passports. The Northern Trust email for contacting the HR service center is myhrhelp@ntrs.com.
Customers with career-related inquiries can also write to talent@ntrs.com for information. For legal issues and inquiries, email privacy_compliance@ntrs.com. People who want to contact the media agent for related problems can use the email addresses media_relations@ntrs.com and tasocialmedia@ntrs.com. Individuals needing technical support can contact Northern Trust customer service at passhelp@ntrs.com for queries and concerns.

The company has multiple branches in different parts of the United States. Customers can visit their official website to find the Northern Trust locations in their region. For people facing issues that are difficult to resolve on a call or email, the customer care team is available at the Northern Trust Chicago address, 50 S. La Salle, Chicago, Illinois 60603, United States, to assist. However, visiting the office in person is only recommended if the nature of the issue is critical. For general inquiries, call or email the company representative.

Contacting the company online is an alternative to visiting the Northern Trust address for issues like asset management, equity portfolio, and wealth management. To do so, visit the company website and click Contact Us on the homepage. That will direct you to frequently asked questions about technical queries, personal banking, client account management, payment, and other inquiries.
If your required answer needs to be added to the list, click Other Inquiries to get a phone number where you can contact Northern Trust customer service. Customers intending to provide feedback on their website experience can click on Find the Right Resources and choose Website Feedback from the options. By doing that, you can share your feedback in the form of a star rating out of three stars.

PissedConsumer Club

Contact Information

Northern Trust Website:

Northern Trust Help Center:

Corporate Office Address:

Northern Trust Corporation
50 S. La Salle
Chicago, Illinois 60603
United States

Other Info (opening hours):

Additional Phone Number:

Technical Support (Institutional Passport Australia): +1 800 785 624

More contact details

Summary of Northern Trust Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Northern Trust?

Payments and Charges Question:

  • “Change in my direct deposit”
  • “Missing Direct Deposit”
  • “Direct Deposit”

Employment Question:

  • “1099 R for 2023”
  • “Need w2 for 2023 taxes”
  • “Need F1099 for 2022 taxes”

Shipping and Delivery Question:

  • “Tax statement never arrived”

Request for Information Question:

  • “Question pension plan”

Other Question:

  • “Pension award letter”
  • “I can't cash this check”
  • “Saudi Arabia”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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