Northern Trust Phone Numbers and Emails

Toll-Free Number:

  • (866) 876-9944

Customer Service:

  • (312) 630-0779

Banking Services:

  • (312) 444-4454
    outside of U.S. and Canada
  • (888) 289-6542
    U.S. and Canada

Benefit Payment Passport For Retirees:

  • (312) 557-9700
    Enrollment questions

Benefit Payment Services Center:

  • (800) 711-1101
    Canada
  • (866) 252-5395
    US

Credit Card Cardmember Services:

  • (800) 558-3424
    Account inquires or to report a lost or stolen credit card

Foreign Exchange Passport:

  • (312) 444-7889
    Chicago
  • +44 207 638 7944
    London
  • +656 438 4588
    Singapore

Hedge Fund Passport:

  • (877) 282-2220
    Chicago
  • +85 280 093 0500
    Hong Kong
  • +44 808 234 0963
    United Kingdom

Institutional Clients Passport:

  • (800) 727-7435
    Americas
  • (312) 630-0667
    Asia Pacific
  • +3 531 542 2700
    Dublin
  • +44 207 982 3977
    Europe, Middle East and Africa
  • +44 148 174 5185
    Guernsey

Other Inquiries:

  • (312) 630-6000

Personal Banking Assistance:

  • (855) 353-9383
    Account assistance with FlexShares ETF funds
  • (800) 595-9111
    Account assistance with Northern Funds mutual funds

Private Passport And Wealth Passport:

  • (312) 557-5900
    outside US and Canada
  • (888) 635-5350
    US and Canada

Report A Lost Or Stolen Debit Card:

  • (877) 615-8688

Treasury Passport:

  • (312) 444-7783

Northern Trust Email:

Institutional Clients Passport
More phone numbers and emails Less phone numbers and emails

Northern Trust Contact Information

Northern Trust Help Center:

Corporate Office Address:

Northern Trust Corporation
50 S. La Salle
Chicago, Illinois 60603
United States

Other Info (opening hours):

Institutional Clients

Passport

+1800 785 624 (Australia)

+ 800 903 793 (Hong Kong)

+ 00531 650 562 (Japan)

+1 800 806 650 (Malaysia)

+ 0800 880 221 (New Zealand)

+ 10 800 650 0638 (North China)

+ 800 181 1119 (Singapore)

+ 10 800 265 2611 (South China)


Benefit Payment Passport For Retirees

General Questions

+1 866 252 5395 (toll free in the U.S. only)

M-F 7:30 AM - 6 PM CST

Password reset requests

+1 800 727 7435 (toll free in the U.S.only)

Available 24 hours a day, 7 days a week.


BENEFIT PAYMENT ASSISTANCE

Pension payment and 401(k) distribution assistance

+1 866 252 5395 (US)

+1 800 711 1101 (Canada)


PERSONAL BANKING ASSISTANCE

Banking Services

+1 888 289 6542 (U.S. and Canada)

+1 312 444 4454 (outside of U.S. and Canada)

Order checks - Select option 5

Report a lost or stolen debit card

+1 877 615 8688

Credit Card Cardmember Services

Account inquires or to report a lost or stolen credit card

+1 800 558 3424

BENEFIT PAYMENT ASSISTANCE

Pension payment and 401(k) distribution assistance

+1 866 252 5395 (US)

+1 800 711 1101 (Canada)

CLIENT ASSISTANCE

Personal/Individual clients

Banking and wealth planning account questions

+1 866 876 9944

+1 312 630 0779


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Summary of Northern Trust Customer Service Calls

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Top Reasons of Customers Calls

Consumers Call the Most From

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