Contact Northeast Factory Direct Customer Service
Northeast Factory Direct Phone Numbers and Emails
Customer Service Number:
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(216) 820-9198
Customer Service:
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(216) 658-3095Customer PickUp Warehouse
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(216) 658-3079
Sales/ Reservations:
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(216) 903-7260Clearance Center
Northeast Factory Direct Emails:
Northeast Factory Direct Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Northeast Factory Direct is 2166583095. 54% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday and Saturday.
People call Northeast Factory Direct mainly because of request for information, activation/ cancellation, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Northeast Factory Direct is 2166583095. 54% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday and Saturday.
People call Northeast Factory Direct mainly because of request for information, activation/ cancellation, shipping and delivery.
The best email to contact Northeast Factory Direct is brendannefd@gmail.com. 67% of customers use this email address to address their issues and concerns.
Contact Information
Northeast Factory Direct Website:
Northeast Factory Direct Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
Hot Tub Outlet and Swim Spa Showroom
7620 Tyler Blvd., Unit 1, Mentor, OH 44060
Northeast Factory Direct - Cleveland
3321 W 140th St., Cleveland, OH 44111
Northeast Factory Direct - Euclid
24470 Lakeland Blvd., Euclid, OH 44132
Northeast Factory Direct - Macedonia
9009 Freeway Drive, Macedonia, OH 44056
Northeast Factory Direct - Clearance Center
14301 Industrial Ave North, Maple Heights, OH 44137
Northeast Factory Direct Customer PickUp Warehouse
14301 Industrial Ave N, Maple Heights, OH 44137
Summary of Northeast Factory Direct Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Northeast Factory Direct?
Request for Information Question:
- “About a sagging mattress, i talked to Jack who takes care of these things.”
- “Order status”
Shipping and Delivery Question:
- “Delivery”
Activation/ Cancellation Question:
- “Cancel my order”
Staff Question:
- “Customer service”
Payments and Charges Question:
- “Make a payment”
Other Question:
- “Waranty”
- “Where’s my order from June 12 that was order?”
- “Missing other half of split king box spring”
About
Northeast Factory Direct is a wholesale & supply store. The company was founded in 2006. Its headquarters is based in Cleveland, Ohio, United States. There is also an office in Eastlake. Northeast Factory Direct offers the following products: kitchen cabinets, hot tubs, mattresses, and outdoor. It also provides furniture for bedroom, living room, dining room, and home office. There are special financing offers. Northeast Factory Direct ships the products throughout Ohio. Free delivery option if possible. The company accepts returns for exchange and refund. Available payment options are Visa, MasterCard, American Express, and Discover. The company also accepts cash. Order status can be tracked in personal profile on the company website.
Northeast Factory Direct is ranked 785 out of 2679 in Furniture and Decor category
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