NorthCountry Federal Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 660-3258

Customer Service:

  • (800) 422-5524
    Automated Phone Teller
  • (866) 606-2608
    Lost Credit Card (US)
  • (866) 642-6101
    Lost Debit Card (US)
  • (727) 299-2449
    Lost Debit/Credit Card (International)
  • (800) 221-7728
    Lost Debit/Credit Card (TDD)

NorthCountry Federal Credit Union Email:

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How to Contact NorthCountry Federal Credit Union Customer Service?

Most Popular Number:

(800) 660-3258

The North Country Federal Credit Union phone number for customer service inquiries is 1-800-660-3258. You can call this helpline for general information about the company and its services. The professional customer care advisors are ready to answer your questions about your account, loan rates, and mortgages and help you resolve your issues. You can also use the Automated Phone Teller at 1-800-422-5524 for account-related questions. To report a lost or stolen debit card, call 1-866-642-6101. The after-hours helpline for lost and stolen credit card issues is available at 1-866-606-2608. If you require special assistance, dial 1-800-221-7728 for TDD services. The international phone number for debit and credit cards is 1-727-299-2449.

The North Country Federal Credit Union email to reach the customer service team is You can use this contact to request additional information about the company’s services, rates, and benefits of their plans. You can also send your questions, concerns, and compliments to this address, and the customer care agent will get in touch with you to provide information or offer ways to resolve the issue as soon as they study your request. For your security, do not include your account number, social security number, or other sensitive information in your email. Press representatives can discuss media-related inquiries with the Public Relations Team at

The NorthCountry Federal Credit Union address to reach the official representatives at the company’s headquarters is NorthCountry Federal Credit Union, 69 Swift St., South Burlington, Vermont 05403, United States. You can also use this address for overnight delivery. Official correspondence and documentation can be sent to the following mailing address: PO Box 64709, Burlington, VT 05406. The customer service team is also ready to handle consumers’ concerns, complaints, and suggestions sent to this office.
To find the NorthCountry Federal Credit Union branch in your area, visit the company’s website and click the Locations button at the top of the homepage. Enter your city or ZIP code to check branches nearby.

The NorthCountry Federal Credit Union hours for phone support are Monday through Friday from 8 a.m. to 5:30 p.m. and Saturday between 9 a.m. and 1 p.m. ET. You can call the company’s Help Center for information and assistance within these hours. Alternatively, you can use the web chat to reach the live operator during customer service hours. The automated phone teller is available 24/7 should you require information outside of working hours. You can also contact support to report a lost or stolen card after hours. If your inquiry is not time-sensitive, email its details to customer care, and the company representatives will respond after they study your case.

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Contact Information

NorthCountry Federal Credit Union Website:

NorthCountry Federal Credit Union Help Center:

Corporate Office Address:

NorthCountry Federal Credit Union
69 Swift St.
South Burlington, Vermont 05403
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 64709

Burlington, VT 05406

Phone Hours:

Monday - Friday: 8:00am - 5:30pm

Saturday: 9:00am - 1:00pm

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