2 comments
Featured on Google+ 100% full

Dr.Rankin and her staff at North Broadway Veterinary Clinic at 1402 N.

Broadway, Lexington, Ky. Phone No.859-255-5659 Talked to me and my wife like dirt today because yesterday I called and told them we were going to get my dogs meds through 1-800-PetMeds because they are 1/3rd the price!! I caught the receptionist in a lie but Dr. Rankin didn't care.

She said I needed an expensive test for my dog before she would write the script, even though THEY, (North Broadway Veterinary Clinic) has been selling me this medication without the test for over 2 years. They would have sold it to me today without the test too if I wasn't going through PetMeds.

The receptionist made me upset because she talked to us like we were something she wanted to scrape off of her shoe. I used a bad word in talking to her on the phone,(She used the same word) I don't like bad language and I regret using it, but in my defense She woke us up with this call and like I said was very nasty to us.

I also have MS and I'm having a relapse right now. That makes it hard for me to think clearly at times, so when little miss perfect very rudely interrupted me for the 3rd time. I said (wait a bleeping min.) and she told us we could no longer bring our pets there. When I asked to speak to the Dr.

she said no and hung up.

We drove to the office and told the receptionist we wanted to speak to Dr. Rankin to complain and SHE used the same bad word to me that she didn't like when I said it. Dr.

Rankin didn't care that her receptionist used the same language she said we were no longer able to bring our pets there. Then she mentioned that we want to get our meds "cheaper" on line and that we get our dogs shots "cheaper" through the county humane shelter so it's obvious what the real reason is why we are no longer welcome there. My female Shepherd is pregnant and we had plans to bring her in for a check up. We have had both of our dogs in for various things.

We have spent money there when necessary. But it's *** to pay her $140.00 for a med I can get on line for $50.00, or to pay her $120.00 for a shot I can get for $10.00 at the shelter. Dr. Rankin's greed is amazing and she lets it interfere with business, common sense and the way she treats people.

I believe she doesn't care about the animals she treats or the people who own them, all she cares about is money.

Review about: Veterinarian Services And Personel.

Review #454012 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / $400
Preferred solution Not specified

Had an Experience with North Lexington Veterinary Clinic?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1182949

I totally disagree with this.I have gotten my meds from outsources through the clinic and have never ever been treated this way.

Our doc there is Dr. Jarboe but we have also seen Dr. Rankin and she was wonderful. The staff have always been kind and professional and the doctors are top notch.

You get what you pay for. They are not the cheapest hospital in town, but you get the best of care there. I was a vet tech for 8 years in another state that had wonderful service for our pets and this place is equal to the care I am accustomed to. I have purchased meds there at the hospital, and have had them write prescriptions for online places as well.

I would recommend this hospital to anybody that places their pet's care as equal to their own.

I have never had a bad experience there and I have been taking my pets there for years.North Lexington Veterinary Clinic rocks!!

Anonymous
#1120398

An adverse reaction from a vet or staff member for purchasing your pets medications elsewhere is no at all uncommon as the sale of medications thru the a vet not only adds to their personal financial income it also adds to their overall business income reflected on their books as well.I went through the same thing with a private mobile vet who took care of several of my pets and she was appalled that I went thru pet meds and or Foster/Smith for the my pets medications.

One medication was $125.00 thru the vet and only $59.00 purchased thru Foster/Smith. Long story short my mobile vet just up and quit on me after stating she had a small practice and was very upset that I purchased medications thru as she stated the big box pet suppliers as opposed to purchasing the meds thru her. Ever since I tell any vet I take my animals to, not to automatically fill an in house prescription without first asking me, as I will do a price check first for the lowest cost I'm able to find the medication for. I'm not seeing a vet to financially support their in stock pharmacy products.

I'm paying them for their medical services & knowledge for the treatment of my pets.PERIOD.

You May Also Like

Banfield Pet Hospital - Suspicious practices & overcharges Banfield Pet Hospital "We bought a kitten a couple of weeks ago from PetsMart at 2242 Hwy K in O'fallon, Missouri, where Banfield also offers veterinary services. Recently we nearly paid $40 for..." Read more SVPMEDS are UNSCRUPULOUS SVPMEDS "I'm trying to find a product called PELLITOL OINTMENT for my dogs ears, but no luck. SVPMEDS finally pop up saying that they sell an identical product called Re-ca-litol Otic..." Read more Dna My Dog Animal Dna Testing Review DNA My Dog "...We were told she's a heeler but think she is an English pointer. They came back SHARPEI and elkhound..." Read more Pet Shed - Ordered by Robin Budin Pet Shed "My order shipped, Jan 17, when will it get to Clover South Carolina USA Shipped to laura Terry. It has not arrived and it is already 3 weeks. Usually your..." Read more Huddle House - No good food preparation Huddle House "I order a bbq bacon and cheddar burger with onion ring. 1. The meat burn and dry. 2. No cheddar. 3. Bred hard and burned. 4. The onion ring burned..." Read more Centurylink - Poorest Customer "Service", Most Unreliable Internet Speeds Centurylink "Ever since I moved to a rural area, I have been experiencing daily disruptions of internet service. Come to find out, the entire community is having the same problem. Generally,..." Read more Kitchenaid - FRIDGE IMPLOSION THREE YEARS OLD! Kitchenaid "#NOKITCHENAID from #KitchenAid... You cannot give us a peace of mind warranty on our three year old non-working fridge because... and I quote; "age of the unit!" Yet, we can..." Read more Green Dot Corporation - PayPal refunded money,gave me print showing they did . Green don't won't refund money Green Dot Corporation "Green dot says money wasn't refunded.refuse to allow me to speak to a live person..Green dot and it's employees are nothing more that common thieves.ill include as of PayPal mail..." Read more