Contact North Carolina Division of Motor Vehicles Customer Service
How to Reach a Person at North Carolina Division of Motor Vehicles
Verified Contact Information
Toll-Free Number:
-
1-877-368-4968For all other NCDOT questions (not DMV)
Customer Service:
-
1-919-715-7000For driver/commercial driver licenses, REAL ID, liability insurance, license plates/tags, registrati
North Carolina Division of Motor Vehicles Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular North Carolina Division of Motor Vehicles Phone Number
1 (877) 368-4968
Average Calls duration
6 minutes
Issue Resolution Rate
Low (21% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Request for information, activation/ cancellation, shipping and delivery
Call Volume by Day
View full overview ›
North Carolina Division of Motor Vehicles Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular North Carolina Division of Motor Vehicles Phone Number | 1 (877) 368-4968 |
| Average Calls duration | 6 minutes |
| Issue Resolution Rate | Low (21% reported full resolution) |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Request for information, activation/ cancellation, shipping and delivery |
Call Volume by Day
Contact Information
North Carolina Division of Motor Vehicles Website:
North Carolina Division of Motor Vehicles Help Center:
Corporate Office Address:
North Carolina Division of Motor Vehicles
Transportation Building 1 S. Wilmington
North Carolina
27601
United States
Other Info (opening hours):
Mailing Address:
1501 Mail Service Center
Raleigh, NC 27699-1501
Hours:
Monday - Friday: 08:00 am - 17:00 pm
Other Location:
2650 Governors Island Rd,
Bryson City, NC
Summary of North Carolina Division of Motor Vehicles Customer Service Calls
56
TOTAL
CALLS
CALLS
06:17
AVG CALL
DURATION
DURATION
21%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call North Carolina Division of Motor Vehicles?
Request for Information Question:
- “I got a letter with a description about my title”
- “A question”
- “Questions about id”
Activation/ Cancellation Question:
- “I want to renew my drivers license”
- “Trying to renew my license”
- “80 year old who has met all criteria for renewing drivers license online or st kiosk”
Shipping and Delivery Question:
- “I have not received my tags for my newly purchased vehicle”
- “Arrived in Fl without drivers license.”
- “I ordered drivers license online and still haven't received them”
Account Question:
- “Tried 3 days to get in and can't get in to get a license before they close”
- “Trying to why license suspended”
- “I need my id number”
Refund Question:
- “Registration refund”
Return/ Replace Question:
- “Change of address”
Product/ Service Question:
- “Complaint”
Cards Question:
- “Disability parkingplate snd placard”
Other Question:
- “Lost driver's license”
- “License plate transfer”
- “License reistated”
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North Carolina Division of Motor Vehicles