Nortek Global Hvac - Two units that do not work in less than 2 years
First unit bought in May of 2014.Broke in less then 10 months.
Nordyne said we did not submit warranty on line. Which we did. I believe they deleted it because I have read that they told the same thing to many other people. Their distributor RF Fagers in Camp Hill Pa will not give us our money back on the second unit which we purchased April this year because they would not give us a new one.
They tried to sell us a warranty part and tac on another $500 and told us they had to make money too. HELLO its a warranty part should not cost a dime. The TXV valve on the unit does not work according to Nordyne"s own HVAC tech and they don't know how to correct it but they keep selling them. Such a headache all they want to do is jury rig it instead of replacing it.
How can 2 units be bad. It can only mean all of them are bad. Should not have to tear a brand new system apart and piece it back together. Even WALMART does better by its customers!
All we want is our money back so we can go buy a Carrier or Trane and get rid of this headache that breaks every time the season changes.
We have had loss of wages for missing work, high electric bills due to running emergency heat and bought 2 heat pumps we are out at least $7000!I just do not want anyone else to buy one of these and suffer the way we are.
More Review Details
What I liked
What I disliked
- Not willing to work with customers
- Defective product
- Reason of review:
- Bad quality
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Gibson 16 Seer 2 Stage Heat Pump
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I am an ex-employee for EcoWater Systems, and I wrote this letter years ago but was unable to find proper resolution to my issues and believe posting it here may..."
- "We purchased a Missouri Freedom General 2- 48/96V 2000W turbine,Coleman 440 HVA charge controller,10,000W Aims inverter/charger,48V Diversion dump load resistor(4resistor dump),3phase break switch,100A fuse and holder and all the goodies..."
- "I move into a new home and I call Amerigas out to check the tank, they stated that my renew lease is $88.00 annual I sent the check and they..."
- "I purchase a box of scented trash bags from GLAD. Every single trash bag was defective, leaving garbage juice to leak all over my kitchen floor. Worse yet, I'm pregnant..."
- "I'd say that 25% of the time the potential customer doesn't look at the bid, BUT when that happens you get your 2 or 3 credits refunded. Overall the leads..."
- "Went to KFC on 146 in baytown Texas tonight to get the 20.00 meal deal. Got 2 pints of potatoes .. my husband put potatoes on his plate , went..."
- "I received a dental package from Allcare in Swatar (Harrisburg). What I really received was dentures that do not fit. The uppers I have to paste in or they fall..."
- "Motel 6 has refused to acknowledge a bed bud issue at one their properties which resulted in my being seriously infected and hospitalized nearly in a state of shock to..."