Contact Noritake Customer Service

Like its official helpline, Noritake has a single contact email, help@noritake.com, available for general information, media-related concerns, marketing issues, and wholesale inquiries. Clients can also use it to submit other general and technical issues to Noritake customer service, and the agent will respond with an effective solution to their problem within a few hours. However, the response duration may be longer during periods of high request volume. It is also essential to consider that emailing is unsafe for sharing sensitive information, such as account details or social security numbers. If such details are needed to resolve the problem, it is better to send written correspondence to Noritake Co., Inc. at 15-22 Fair Lawn Avenue, Fair Lawn, New Jersey 07410, United States.

Users seeking quick answers to their queries can contact Noritake's customer service Monday through Friday from 9:00 AM to 5:00 PM EST. The hours for an in-person consultation are also the same. However, it is still essential to confirm the respective agent's availability before visiting to avoid any inconvenience later.

Customers seeking to submit their queries and concerns online can use the form on the Contact Noritake page of the official website. Those consulting Noritake's customer service for order or shipment information must first log in to their account and then complete the form providing their name, email address, question type, and message. To discuss concerns regarding recently purchased items, contact the retailer you purchased from to ensure better assistance. The Noritake website also features links to contact company agents on Facebook, Instagram, and Pinterest for help. Users can also explore the FAQ section and videos available on the website for self-assistance with minor issues.