My mother had been using the no!no! for several months and absolutely loved it!
I noticed a dramatic difference in the growth of hair on her chin and, having some unwanted hair there myself, decided it was time for me to try it as well. So, my mom bought me a no!no! pro as a gift for my birthday and I started using it right away. I loved it, too!
I loved how easy it was to use (although sometimes I couldn't get it to work on certain areas of my face) and how smooth and stubble-free my skin felt after I used the buffer. I even started noticing a lack of growth of hair on my chin, and what WAS growing, was growing much slower than it had been before I started using the no!no!. THEN... after a successful 4 months of loving my hairless chin...
it died. It just stopped working. It still turned on and lit that beautiful blue light, but as I rolled it across my chin and neck... nothing.
I read that the thermicon tips need to be replaced, so I thought that may have been the case. I ordered a pack of new tips and anxiously tried it again. But, no luck. I asked my mom if this had ever happened to her and if so, what did she do, but luckily her, it was still alive and kicking.
I called the customer service for no!no! and they said that because my mom bought it from HSN and no longer has her proof of purchase, there is nothing they can do for me. So, $250.00 out, I no longer have my no!no!.
Unfortunately, I WILL NOT purchase a new one since many reviews state the same thing has happened and that this item seems very sensitive or temperamental. I once had wonderful things to say about the no!no!, but now I am VERY disappointed.
Product or Service Mentioned: No No Hair Removal Hair Remover.
Reason of review: Damaged or defective.
Monetary Loss: $250.
Preferred solution: Let the company propose a solution.
No No Hair Removal Pros: That the hair was softer as it grew back, Hair grew in less.
No No Hair Removal Cons: Stopped working.