Edmonton, Alberta
Resolved
1.4
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
0 comments

had to wait the obligated 45 days to return this junk, and then cannot get customer service on the phone. It rang, got answered in an automated French speaking voice (I don't speak French), and waited for over 20 minutes for a live person to come on the line to get the need "RMA" to return.

I gave up, and will try again when they open in the morning - hopefully someone speaking English this time...Emailing customer service if futile as well...tried that a few times, only to be told to call customer service. Their website and TV commercials claim an 'easy' return - not true.

Product or Service Mentioned: No No Hair Removal Customer Care.

Reason of review: Poor customer service.

Preferred solution: Full refund.

No No Hair Removal Cons: Return policy lies, It does not work at all, Does not remove hair.

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