Bought as a gift and it came with a one year guarantee parts and labour.
Stopped working exactly 361 days later! After reviewing in store with sales agent (yes, it can be purchased in a store) and after the agent calling her manager, I got a replacement unit.
This one, I was told, would not be guaranteed because it was the guarantee replacement. Ridiculous but wasn't about to argue about it as I had a dated sales receipt which I was pretty sure would hold up in court if it was necessary.
This new one has now broken down after about 2 years. Don't seem to be able to get any info as to where to get it repaired.
NO! I do not wish to buy another!
Reason of review: Damaged or defective.
Monetary Loss: $300.
Preferred solution: Tell me where to get it repaired or how to takeit apart to repair myself as I know what the problem is..
No No Hair Removal Cons: Quality of product.