What I am extremely impressed with has been the genuinely lovely staff when I have rung (several times) with queries and concerns. After every call, I have put the phone down fully satisfied and pleased with the outcome.
My previous/first no-no was within days of the guarantee expiring before I had trouble with it. I was duly supplied with a brand new one after speaking to a lovely Irish lady. Nothing was too much trouble. And I received it within 2 days as I told her I needed to use it on a very regular basis.
The next time my no-no gave a bit of trouble, once again another Irish lady on the phone was brilliant. She sorted the problem PLUS.
I have yet to see positive results from my no-no pro 5.
However, I will persevere. Lorraine Migliorini
Reason of review: Happy for another reason.