Not resolved

The concept and technical specs seem alright.

I purchased my unit from an onboard air carrier in 2015. I’ve used it intermittently, perhaps 8 times, it worked well on fine facial hair. Reached for the unit today and found a solid red light, the normal blue light was not accessible. The writer turned to the manuals and found a single entry, replace the tip “ when the red light is on”. The issue is the red light is always showing, even when a tip is inserted that has never been used.

Be kind enough to say, when the red light indicator is steady at red, your unit is no longer operable.

It is a matter of weighing up facial waxes against a product that works ok for a short time.

Product or Service Mentioned: No No Hair Removal Hair Remover.

Reason of review: Bad quality.

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