I bought my No No from bed, bath and beyond, they give a one year guarantee. I have had three so far and each one quit working and was replaced.
This is something that No No themselves will not do! I have been using it at least three times a week or more for eight months on my chest. I still see no difference in the growth factor anywhere. I for the first six month used it all over my chest down to the pubic hair line.
I then started leaving a small square so I could judge the results of using and not using. There was no difference in either the square or the rest of my chest. I know the smell is bad, yet even then it takes many, many times over an area for even the hair to be burned. If the burning is suppose to be what is killing the hair folical then the wire needs to be much hotter, if it is the blue light then that also does not work.
I strongly suggest you do not waste your money on this hair removal system.
Reason of review: Not as described/ advertised.
Monetary Loss: $275.
Preferred solution: Let the company propose a solution.
No No Hair Removal Cons: Does not work.